Select and Implement an Identity and Access Management System

Vendor Evaluation

Onsite Workshop

Without an identity and access management (IAM) solution, an organization runs the following risks:

  • Leaving users vulnerable without opportunities to improve the security of their authentication processes.
  • Continuing on a path of inefficient operations when managing identities and dealing with an overflow of help desk tickets and user complaints about authentication.
  • Missing critical gaps such as former employees who still have access due to poor deprovisioning practices.

Implementing an IAM solution results in:

  • A streamlined, centrally managed solution to assist in automating IAM processes like provisioning users, password management, privileged access management (PAM), and more.
  • Improved user experience and security through enhanced authentication methods like multi-factor authentication (MFA) and single sign-on (SSO).

Module 1: Launch the IAM Project

The Purpose

  • Understand the IAM marketspace.
  • Plan the IAM procurement process.
  • Identify the use-case scenarios that align with your IAM requirements.
  • Determine baseline metrics to evaluate the solution’s effectiveness. 

Key Benefits Achieved

  • Awareness of the options that exist and where the market is going with respect to IAM solutions.
  • A formally documented procurement process that will keep tasks on track as individuals are aware of roles, responsibilities, and deadlines.
  • A focus on the use-case scenario that applies to your organization.
  • Assessment of your IAM solution based on concrete metrics that matter.

Activities: Outputs:
1.1 Discuss the current IAM market.
  • Realistic perspective of the IAM marketspace
1.2 Determine if an IAM solution is right for you.
1.3 Develop the IAM procurement charter.
  • Formalized procurement process
1.4 Identify your best-fit use-case scenario.
  • The most appropriate use-case scenario to structure your evaluation around
1.5 Brainstorm baseline metrics and target goals to gauge the solution’s effectiveness.
  • Set of metrics to track the effectiveness of the solution

Module 2: Select Your IAM Solution

The Purpose

  • Review the vendor profiles to understand strengths, weaknesses, and challenges.
  • Customize the RFP to submit to vendors.
  • Ensure vendor demos focus on the features you care about, rather than simply highlighting their strengths.

Key Benefits Achieved

  • Selection of a solution that meets your requirements and fulfills your specific needs.
  • Time saved during RFP development to produce the statement of work, scope of work, requirements, budget & estimated pricing, etc.
  • Realistic view of the products performing relevant tasks.

Activities: Outputs:
2.1 Analyze the vendor landscape.
  • Detailed understanding of the vendor landscape
2.2 Create a custom vendor shortlist.
  • Narrowed-down list of suitable solutions
2.3 Develop an RFP.
  • Completed and reviewed RFP document
2.4 Standardize a vendor demo script.
  • Fairly evaluated vendor demos

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