Push Organizational Change to the Front Lines
Engage managers and supervisors in organizational change management success.
RETIRED CONTENT
Please note that the content on this page is retired. This content is not maintained and may contain information or links that are out of date.Failure to properly plan and manage the implementation of change can result in:
- Poor end-user adoption rates
- Angry stakeholders and low morale
- Unrealized benefits
Effectively planning and managing change implementations results in:
- Successful end-user adoption
- High satisfaction with IT
- The realization of project benefits
Book Your Workshop
Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.
Module 1: Assess OCM Capabilities
The Purpose
Assess the current state of organizational change management (OCM) and establish a realistic target state.
Key Benefits Achieved
Realistic and well-informed workshop goals.
| Activities: | Outputs: | |
|---|---|---|
| 1.1 | Introductions and workshop expectations activity |
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| 1.2 | OCM SWOT Analysis |
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| 1.3 | Assess pain points and analyze root causes |
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Module 2: Analyze Impact of the Change
The Purpose
Develop a methodology for analyzing change impacts on specific stakeholders early in project planning.
Key Benefits Achieved
A more informed approach to project and change management planning that takes into account specific change impacts on individuals.
| Activities: | Outputs: | |
|---|---|---|
| 2.1 | Analyze the impact of the change across multiple dimensions and team members |
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| 2.2 | Create an impact management plan |
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| 2.3 | Develop stakeholder-specific communication plans |
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Module 3: Develop Employee Coaching Plans
The Purpose
Develop a framework for frontline managers to better transition their teams through change.
Key Benefits Achieved
Better prepared frontline managers and happier frontline staff.
| Activities: | Outputs: | |
|---|---|---|
| 3.1 | Review change reaction model |
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| 3.2 | Design situational awareness activities for frontline employees |
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| 3.3 | Document change engagement activities |
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| 3.4 | Design a process to monitor change adoption |
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Module 4: Prepare Employee Training Plans
The Purpose
Analyze and document the training needs of staff to support future state roles.
Key Benefits Achieved
- A skills and knowledge gap analysis
- Better prepared staff to transition to the future state
| Activities: | Outputs: | |
|---|---|---|
| 4.1 | Map out future state activities for team roles |
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| 4.2 | Assess skills and knowledge requirements and analyze gaps |
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Module 5: Prepare Frontline Managers
The Purpose
Review communication best practices and tactics for dealing with emotional responses to change.
Key Benefits Achieved
Frontline managers who are better equipped to deal with the emotional side of change.
| Activities: | Outputs: | |
|---|---|---|
| 5.1 | Communication best practices |
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| 5.2 | Dealing with emotional responses to change |
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| 5.3 | Role playing activity |
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