Video Previewplay

Whiteboard: Create a Service Management Roadmap

More than 80% of the larger enterprises we’ve worked with start out wanting to develop advanced Service Management processes without having the cultural and organizational basics or foundational practices fully in place. IT leaders are underestimating the importance of these aspects such as governance and management practices. You must have these fundamentals right before moving on.

Featured Speaker

Tony Denford

Research Lead, CIO Practice
Read Bio

Visit our IT Cost Optimization Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019