Roundtable: Present a Defensible IT Budget in Retail Banking

Retail banking CIOs are facing heightened scrutiny over IT budgets from boards, regulators, auditors, and executive peers. The challenge is no longer explaining how much is being spent, but defending why IT spend is distributed the way it is across the banking operating model. Traditional budget views based on cost centers, projects, or technologies break down quickly in these conversations and expose IT leaders to credibility risk.

This webinar focuses on how retail banking leaders can present a defensible IT budget grounded in banking capabilities, regulatory obligations, and operational risk. Rather than treating budget justification as a negotiation or benchmarking exercise, the session explores a capability‑based approach that normalizes IT spend across core retail banking functions and overlays regulatory exposure, criticality, and risk concentration to explain necessity and consequence.