Cequence: How AI Is Used for Contract Management

1. Introduction to the company: Cequence is a CLM platform focused on streamlining the entire contract lifecycle – authoring, negotiation, execution, and post-signature obligations – using AI/ML/NLP to improve speed, visibility, and compliance across procurement, sales, and legal workflows. It’s used by 50,000+ users globally and was founded in 2018.

2. Features of the product/platform:

• End-to-end CLM & workflow orchestration: Connects onboarding, sourcing, contracting, and obligation tracking with custom workflows and a dynamic dashboard.
• Contract authoring & automation: Microsoft Word Online coauthoring, instant versioning, clause library, and template automation.
• Search & AI assistance: Full-text and metadata search; AI to summarize contracts and extract entities.
• Notifications & tasking: Smart reminders via a notification center, calendar, and email; task and approval workflows for collaboration.
• Reporting & analytics: Highly configurable reports and AI-powered analytics on contract terms/metadata.
• Integrations: APIs and prebuilt integrations with Workday, SAP, Salesforce, Jira, Slack, DocuSign/Adobe Sign, Outlook, Excel export, and more.
• Security & compliance: SSO, domain claiming, MFA; data encrypted at rest and in transit; retention policies and eDiscovery support; regular third-party vulnerability assessments.

3. Challenge the company is solving:

Organizations struggle with email/spreadsheet-driven contracting, siloed stakeholders, and limited visibility into obligations and cycle time. Cequence centralizes collaboration, automates repetitive steps, and provides a system of record with analytics to reduce cycle time and improve compliance.

4. Benefits of using the product/platform:

• Faster cycle times through workflow automation and collaborative authoring.
• Improved compliance and visibility with audit trails, obligations tracking, and reporting.
• Higher productivity via tasking, notifications, and integrated tools.
• AI-driven insights from contract terms and metadata.
• Enterprise-grade security controls and third-party assessments.

5. Recommendations on how to best use the product:

• Map and standardize workflows (procurement, sales, legal) before rollout; use Cequence’s configurable processes.
• Leverage Microsoft Word Online and clause library to accelerate authoring and enforce standards.
• Enable AI helpers for summarization/entity extraction and apply analytics on terms/metadata.
• Integrate with core systems (ERP/CRM, e-signature, collaboration) to keep work in one place.
• Use dashboards, notifications, and reports to manage SLAs and obligations post-signature.
• Adopt security best practices (SSO/MFA, data retention) aligned with your governance program.

For more information, visit Cequence.