Comprehensive software reviews to make better IT decisions
Taking the Bore Out of Collaboration
For all its progress over the past fifteen years, collaboration tool vendors have been iterating on the same three elements: group chats, action items, and file archiving.
Now, all we seem to be seeing in the marketplace is various graphical renditions of these three elements. It is time to take the bore out of collaboration.
This is the first in a series of briefs that will be a critique of team collaboration software based on the elegance and timeliness of the solutions they enable. Specifically whether:
- Debates lead to elegant solutions.
- Project partitioning and allocation is efficient.
- Progress monitoring improves capital allocation.
- Risk mitigation improves project outcomes.
The concept of collaboration stems from the long held social notion that “two heads are better than one.”Intriguingly, that is juxtaposed with “if you want something done, do it yourself.” So, which one is it? The analytical answer “it depends” is correct but not directive. IT executives want resolutions, not dissertations.
Collaboration tools need to gamify the process of generating a product – allowing every project team member to take on a set of objectives and compare their progress. Furthermore, they must allow project managers to allocate resources based on expected cost and probability of failures.
Want to Know More?
This note outlines Info-Tech’s Three C’s of Enterprise Collaboration framework to help buyers effectively navigate the collaboration software marketspace.
With a return to the office looking ever more feasible, organizations need to consider what role web conferencing solutions will play moving forward. This note outlines three trends organizations should be aware of as we move into 2022.
On March 30, 2021, HCL Technologies briefed Info-Tech on the roadmap for Connections. For 2021 and 2022, users can expect Connections to have seamless Microsoft 365 integrations, enhanced user experience frameworks, landing pages for user engagement (with tailored notifications and updates), and broader integrations with third-party applications.
On February 24-25, 2021, Zoho held its annual ZohoDay – a conference aimed at communicating the state of the business and product roadmaps. The event coincided with Zoho’s 25th year as a company, testament to Zoho’s long-term business approach: grow organically, have zero debt, zero external investments, remain cashflow positive, and plow cashflow back into the business and customers.
This note highlights the top three trends to watch for in the 2021 UCaaS market.
On October 6, 2020, Cisco introduced a slew of updates for Webex software and hardware, coming October and early November. This briefing predominantly featured the release of Webex Room Navigator with of IoT technology, which seeks to reduce COVID-19 spread and optimize office footprint.
On September 1, 2020, Info-Tech briefed with Cisco about current and upcoming features of its Unified Webex app for September. Significant changes include the introduction of Cisco Webex Classrooms and the Webex Control Hub, with notable updates also coming to Webex for Education, Webex Meetings, and Webex Teams.
On September 4, 2020, Info-Tech briefed with Zoho about current and upcoming features of Zoho Workplace, a global enterprise collaboration platform. Organizations, especially SMBs, that want to look outside of Microsoft’s and Google’s office productivity suite duopoly should consider shortlisting Zoho Workplace as a viable option.
Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on Nemertes’ latest research. Nemertes studied the impact of team collaboration software on the enterprise and the need for a rationalized collaboration toolset.