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Impact of COVID-19 on HR Technology
What is changing in the HR technology space as a result of COVID-19? Some organizations are seeing an uptick in interest and customer support, while others are providing free access to their product.
According to the HCM Technology Report earlier this week, some HR technology companies have seen an increase in needed support and/or interest in their product. For example, LMS-focused business Docebo has seen a surge of customer calls. This could be a result of an increased interested in trainings and learning courses to train employees on new skills, as a result of the pandemic. HCM Technology Report also mentioned that a virtual recruiting technology company saw surges in call support as organizations must now complete interviews online. This may change depending on the economic outcome of the outbreak.
Source: Docebo at SoftwareReviews, Accessed March 20, 2020
Select HR technology companies are offering free access to their product for limited time. HR Executive reported that Grokker, ThinkHR, and HR Acuity are all making services available free.
Grokker, which provides health and well-being online videos, is giving free access until April 30. This could be helpful for employees while working in isolation and living through the impacts of COVID-19.
ThinkHR has been providing up-to-date information regarding COVID-19. It is providing open access to some of its content based on the overwhelming need for support. The most common topics discussed are related to employee health and pay as well as workforce planning for the future.
HR Acuity is providing free services specifically related to employee relations and workforce management. Its product focuses heavily on various documentation such as performance management, sick leave, etc. Due to mass employee populations working from home and needing to track work, this type of product could be highly important for organizations.
The success of HR technology companies will depend on their ability to support HR departments (and entire organizations) during the pandemic and next few months. The major topics HR professionals are concerned about must be addressed by the HR vendor or the buyers may seek a new technology solution that can better assist in this new age of working.
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Breezy HR has made video assessment and interviewing tools free for business clients for a minimum of 60 days, in light of efforts to prevent COVID-19 pandemic spread.
Cornerstone is acquiring Saba, a learning management system, to further invest in its learning offerings and gain reach in the market. With this acquisition, the organization intends to accelerate product development.
Cornerstone acquires Clustree to incorporate AI into its learning solutions. As a result, Cornerstone’s Learning Suite displays deep knowledge of employee skills, which can inform promotions or job changes, areas for learning, and recruiting decisions.
Bullhorn, a cloud-based staffing and recruiting solution provider, has acquired Erecruiter, an applicant tracking and pay and bill software company.
The Jobvite Platform, made up of Jobvite Refer, Engage, Hire, and Video, is a comprehensive recruitment solution focusing on sourcing, hiring, and onboarding talent.
JazzHR, an application tracking solution provider, and Planted, Inc., a smart career platform, have partnered to streamline the recruiting process for mutual customers.
iCIMS, Inc. has released the results of a survey of 500 IT and HR leaders, highlighting current trends in hiring software solution selection and implementation.
Zinc, a blockchain-based automated reference checking service provider, has announced integration with SmartRecruiters, an applicant tracking system provider.
Bullhorn, an applicant tracking system (ATS) solution provider, has announced an improvement to its existing vendors management system (VMS) Sync offering with the deployment of "closed-loop VMS-ATS integration" that automates the transfer of candidate information from the ATS back into the VMS.