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Building Bridges: Fusion Risk Management Connector to Everbridge Mass Communications Tool
Fusion has an out-of-the-box connector with Everbridge. This is part of a larger trend for the SaaS BCM market. Built in APIs have become a major focus for product development as business continuity managers struggle with juggling multiple tools and integrating large amounts of data.
Fusion Risk Management was founded in 2006. The organization provides a Business Continuity and Risk Management SaaS product built on the Salesforce Lightning Platform. The intuitive and familiar user experience scores some major points for ease of use, data analysis, and automated tasks.
Fusion Connector for Everbridge allows users to set up initiation of alerts, track communications, and use data from workflows to operate DR/BC/IR. The integration between the two products offers bi-directional synchronization of data. Fusion Connectors are continuously maintained to ensure compatibility despite product upgrades.
The integration contributes to a more coordinated effort when responding to various scenarios. This can solve the concerns many business continuity professionals have about sending notifications when operations are disrupted and activating plans in a timely fashion.
Our Take
Throwing a tool at a broken process will never fix the problem. Engage key stakeholders and clearly understand requirements and evaluate options to select an appropriate solution. As BCM products become more comprehensive and allow for integrations with other tools, it becomes more important than ever to circulate and train everyone involved on responsibilities and procedures for DR and BC.