Comprehensive software reviews to make better IT decisions

Alcatel-Lucent Enterprise Releases Q4 Report

On February 22, 2021, Alcatel-Lucent Enterprise (ALE) released its Q4 report. While overall global revenues were down on last year’s Q4, ALE’s cloud-based solutions continued to surge. These surges are in part explained by mid- to large-sized organizations beginning significant investments to prepare for a post-pandemic world.

Global revenues were down 7% on last year’s quarter, with ALE experiencing big setbacks in significant geographies. The North American region was down 31%, Central and Latin America down 32%, and APAC down 45%. Despite Northern Europe providing a 12% boon, with positioning in the French market consistently growing YoY, these were not enough to stave off overall losses.

However, ALE is encouraged by large growth in cloud services as mid- to large-sized organizations prepare for supporting a remote workforce long term. Cloud solutions were up 47% YoY, with ALE services revenue also up 10%. ALE also ended its fiscal year on a high note with its UCaaS services, achieving 60% up on general bill rate, with its Rainbow solution up 70% for paid users, specifically.

Our Take

As Info-Tech has previously predicted, ALE’s strategy is to hold course and weather a difficult fiscal year. However, though this was a year that saw a decline in global revenue of 17% in Q2 and 18% in Q3, there are signs that a rebound is on the way. ALE has grown its user base, leaned into its successful cloud services, and maintained a strong European base. Q4 may still show a loss of global revenue but the trend is in the right direction.

Source: SoftwareReviews Alcatel-Lucent Rainbow Scorecard. Accessed: February 22, 2021

Indeed, ALE’s Rainbow UCaaS solution continues to receive strong reviews from its customers on SoftwareReviews, reaching a current peak of 4 out of 15 market-leading UCaaS solutions. For an in-depth assessment, download SoftwareReviews’ Rainbow report to determine whether Rainbow would be a good fit for your organization.


Want to Know More?

Visit our COVID-19 Resource Center and our Cost Management Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019