5/17 in Unified Communications as a Service

Response
Distribution
20Reviews

Alcatel-Lucent Enterprise

Alcatel-Lucent Rainbow

Alcatel-Lucent is the leading IP networking, ultra-broadband access, and cloud technology specialist. We believe that networks are the foundation of our ultra-connected world.

7.5

Composite Score

Composite
Score

7.9

CX Score

CX
Score

+81

Emotional Footprint

Emotional
Footprint

73%

Likeliness to Recommend

Likeliness
to Recommend

5/17 in Unified Communications as a Service

Response
Distribution
20Reviews

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Category Features
  • Analytics Reporting
  • |
  • Audio Transcription
  • |
  • Call Management
  • |
  • Centralized Management Portal
  • |
  • Communications
  • |
  • Continuous UCC
  • |
  • Mobility
  • |
  • Presence IM
  • |
  • Secure Access
  • |
  • Session Border Controller
  • |
  • Speech Access and Personal Assistant
  • |
  • Third-Party Integration
  • |
  • Web & Desktop Conferencing

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