What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Keyboard Mouse Control
Instant Messaging
Virtual Whiteboard
Application Share
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Unified Communications as a Service
Score 8.9
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Whiteboard Software
Score 8.7
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Appointment Scheduling
Score 8.7
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Visitor Management
Score 8.7
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Telemedicine
Score 8.6
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Zoom Workplace Reviews
Robert F.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2025
Zoom - Videoconference Standard
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom is a product for people that need to communicate and share presentations without having IT customers. No matter the platform it just works. It's like filling a glass with water from a tap.
What is your favorite aspect of this product?
It's unforgiving and works no matter what the situation.
What do you dislike most about this product?
Nothing really
What recommendations would you give to someone considering this product?
If you want to make it easy on your customers then Zoom is the tool for you.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Amine A.
- Role: Industry Specific Role
- Industry: Machinery
- Involvement: End User of Application
Submitted Mar 2025
Zoom Software Review
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom offers a large panel of features .
What is your favorite aspect of this product?
Zoom is literally a small social network Replacing other Communicating tools.
What do you dislike most about this product?
Nothing to dislike about it for now.
What recommendations would you give to someone considering this product?
Great tool for meeting and webinaires.
Pros
- Reliable
- Efficient Service
- Caring
- Saves Time
Valerie I.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2025
Great Product
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
In my opinion i think the restrictions are more in this product
What is your favorite aspect of this product?
I do not have one
What do you dislike most about this product?
I do not dislike any part of ot
What recommendations would you give to someone considering this product?
A very good product
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
