All Reviews

Response
Distribution
735Reviews

Cisco Systems

Webex Meetings

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

8.6

Composite Score

Composite
Score

8.9

CX Score

CX
Score

+91

Emotional Footprint

Emotional
Footprint

88%

Likeliness to Recommend

Likeliness
to Recommend

All Reviews

Response
Distribution
735Reviews

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Product Scorecard

A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

Word Cloud

As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews word cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.

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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Recommends
10 / 10

Information Technology

Easy to use

Vendor Capability Satisfaction

  • 4
  • Business Value Created
  • 2
  • Ease of Implementation
  • 3
  • Availability and Quality of Training
  • 2
  • Ease of Customization
  • 3
  • Ease of IT Administration
  • 3
  • Ease of Data Integration
  • 2
  • Vendor Support
  • 3
  • Usability and Intuitiveness
  • 3
  • Product Strategy and Rate of Improvement
  • 2
  • Quality of Features
  • 3
  • Breadth of Features
Recommends
10 / 10

Sales Marketing

Great, secure and well thought of service!

Vendor Capability Satisfaction

  • 3
  • Ease of Implementation
  • 3
  • Availability and Quality of Training
  • 3
  • Ease of Customization
  • 3
  • Ease of IT Administration
  • 3
  • Ease of Data Integration
  • 3
  • Vendor Support
  • 3
  • Usability and Intuitiveness
  • 3
  • Product Strategy and Rate of Improvement
  • 3
  • Quality of Features
  • 4
  • Breadth of Features
  • 4
  • Business Value Created

Product Feature Satisfaction

  • 3
  • Application Share
  • 3
  • Audio Conferencing Call in Bridge
  • 3
  • Audio Conferencing VoIP
  • 3
  • Audio Controls
  • 3
  • Facilitator Functions
  • 3
  • Instant Messaging
  • 3
  • Keyboard Mouse Control
  • 3
  • Screen Share
  • 3
  • Video Conferencing
  • 4
  • File Transfer
  • 4
  • Virtual Whiteboard
Recommends
10 / 10

Information Technology

Great product line-up - great interoperability!

Vendor Capability Satisfaction

  • 3
  • Business Value Created
  • 3
  • Breadth of Features
  • 3
  • Quality of Features
  • 3
  • Product Strategy and Rate of Improvement
  • 3
  • Usability and Intuitiveness
  • 4
  • Vendor Support
  • 3
  • Ease of Data Integration
  • 3
  • Ease of IT Administration
  • 2
  • Ease of Customization
  • 3
  • Availability and Quality of Training
  • 4
  • Ease of Implementation

Product Feature Satisfaction

  • 2
  • File Transfer
  • 3
  • Audio Controls
  • 3
  • Facilitator Functions
  • 3
  • Keyboard Mouse Control
  • 3
  • Audio Conferencing VoIP
  • 3
  • Instant Messaging
  • 3
  • Screen Share
  • 3
  • Audio Conferencing Call in Bridge
  • 3
  • Video Conferencing
  • 4
  • Virtual Whiteboard
  • 4
  • Application Share
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