What is WalkMe?
WalkMe’s Digital Adoption Platform (DAP) is a no-code software platform that enables organizations to measure, drive, and act to ultimately maximize the impact of their digital transformation and accelerate the return on their software investment.
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
97 Plan to Renew
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WalkMe?
Pros
- Respectful
- Inspires Innovation
- Helps Innovate
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Contextual Guidance
Process Flows
Dashboard
Analytics and Reporting
Content Creation
Help Screens
Lightweight Automation
Content Management
Vendor Capability Ratings
Ease of Implementation
Availability and Quality of Training
Business Value Created
Usability and Intuitiveness
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Ease of Data Integration
Ease of Customization
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WalkMe Reviews
MNV H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Perfect solution to manage softwares
Likeliness to Recommend
What differentiates WalkMe from other similar products?
Easy tracking on the different application at one place.
What is your favorite aspect of this product?
Managing this product with the great user experience makes me feel good.
What do you dislike most about this product?
Responsive interface is nott that good, can be improved.
What recommendations would you give to someone considering this product?
For better workflow study you can try this WalkMe
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Effective Service
Sonya J.
- Role: Human Resources
- Industry: Finance
- Involvement: Vendor Selection and Purchasing
Submitted Feb 2024
Fantastic product.
Likeliness to Recommend
What differentiates WalkMe from other similar products?
Ease of implementation, ease and simplicity of build, ease of complex bills, technical support, and friendly people.
What is your favorite aspect of this product?
Smart Walk Throughs, and SmartTips
What do you dislike most about this product?
Additional Licensing costs
What recommendations would you give to someone considering this product?
Negotiate, negotiate. It’s a great tool but it seems like they nickel and dime you to death.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Rubia S.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Feb 2024
Fantastic usability and content creation!
Likeliness to Recommend
What differentiates WalkMe from other similar products?
Their usability it's incomparable with similar products! The WalkMe app is really easy to use and to administrate, and it's really easy to build content, create rules and segments. I use another DAP now, and thinking about features, they are really similar, but WalkMe is way easier to use, has way better UX, and their analytics is also better.
What is your favorite aspect of this product?
User Experience of the WalkMe App
What do you dislike most about this product?
Maybe their prices are not so competitive as similar products.
What recommendations would you give to someone considering this product?
You should really consider using WalkMe as your Digital Adoption platform! It's really easy to use and manage, and it will create great value for your users!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity