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TeamDynamix ITSM Logo Award Winner Product Badge
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TeamDynamix

TeamDynamix ITSM

8.7 /10
Category
TeamDynamix ITSM
8.7 /10

What is TeamDynamix ITSM?

TeamDynamix offers a combined Service & Project Management platform: ticketing, incidents, problems, asset / configuration, change management and project portfolio management – all in one. The solution is highly flexible and configurable – configured to YOUR level of ITIL adoption – with a WCAG 2.0 AA compliant portal branded to YOUR company. Project Portfolio Management as you like it – use waterfall, agile, card wall or task lists – depending on the project type. The platform is easy to use, own & operate – with no coding/scripting. Webhooks & APIs accommodate integration and all is supported by a full service implementation & support team at TeamDynamix.

Company Details


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Awards & Recognition

TeamDynamix ITSM won the following awards in the IT Service Management - Enterprise category

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TeamDynamix ITSM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamDynamix ITSM.

88 Likeliness to Recommend

97 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamDynamix ITSM?

4% Negative
4% Neutral
92% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Enables Productivity

Feature Ratings

Average 80

End User Self Serve

84

Service Catalog

83

End User Support Solutions

83

Technician Administration

83

Integrated Knowledge Management

81

Multi-Site Functionality

81

Reporting

80

Multi Device Capability

79

Systems Management Integration

77

Integration With IT Tools

76

Business Application Integration

75

Vendor Capability Ratings

Average 82

Vendor Support

87

Ease of IT Administration

84

Ease of Implementation

83

Business Value Created

82

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

81

Breadth of Features

81

Availability and Quality of Training

81

Quality of Features

81

Ease of Customization

79

Ease of Data Integration

79

TeamDynamix ITSM Screenshots

TeamDynamix ITSM Downloads

TeamDynamix ITSM Videos

TeamDynamix ITSM Reviews

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2020

Just starting out, but we like it so far

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Performance Enhancing

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