Square POS

What differentiates Square POS from other similar products?

Square POS is an all-in-one solution that easy to use. It has a wide integration system for most business needs with amazing customer engagement.

What is your favorite aspect of this product?

My favorite aspect of Square POS is it's various features, such as inventory management, sales reporting, and customer engagement tools, are often praised for their user-friendly design.

What do you dislike most about this product?

My most disliked aspect of Square POS is the customer support. 1. The response time is often longer than desired often being over a 15 min wait. 2. Lack of phone support when sometimes I'd like to speak to a representative.

What recommendations would you give to someone considering this product?

1. Take advantage of training resources which offers a variety of training materials, tutorials, and resources to help users make the most of their POS system 2. Stay up-to-date with the newest features as Square regularly introduces updates and new features to its POS system.

What differentiates Square POS from other similar products?

I really like that Square is easy to update from either the POS or online. The fact you can also manage employees is a great feature.

What is your favorite aspect of this product?

Square was very easy to use and requires minimal training for new employees as its very self explanatory.

What do you dislike most about this product?

I have called for Support a couple times and felt my issues were not completely resolved. We wanted to set up online ordering and there was a lot of back and forth on how to do this.

What recommendations would you give to someone considering this product?

Great for quick implementation. . Ensure you have the proper hardware needed.

What differentiates Square POS from other similar products?

I've been with Square since it was beta and I've been thrilled to see how it's evolved from a simple way for anyone to process card payments to a full suite of business tools and software. Their per-swipe pricing has remained competitive even with all the added free features they offer and their paid services cover pretty much anything a small business owner would need to single-handedly run their business, with an emphasis on mobile-friendly options.

What is your favorite aspect of this product?

it's extremely flexible. I can add 'modules' like Inventory management, or time tracking, as needed. I don't have to buy a software suite that is more than my business needs and then be burdened by the cost of features I'm not ready to use or are not applicable to the type of business I run. When business runs more seasonally, I don't get charged more for running more transactions, which is a great thing. My first CC processing vendor limited how many transactions were allowed in a month, and even how many could run in a day! The turnaround time on getting my funds is excellent as well.

What do you dislike most about this product?

It's very iOS-centric. Their hardware shows a clear favoritism towards Apple and some of the software features are either glitchy or non-existent on Android devices. I get around this by using the web-based log-ins on a Windows PC. It would be preferable to be able to use the hardware the software is really designed to work on for the best experience.

What recommendations would you give to someone considering this product?

Start with the POS module and decide what you need from there. there are many 3rd party plug-ins that you can get that may also do more of what you need than the full Square suite- for example, inventory management may not be a high priority or you may not have enough SKUs to make the paid version necessary- especially starting out. So get the free app, dig in, and play around a bit before committing to one of the broader services. Even after committing to a paid service, there's a good bit of flexibility there- the only one that's a little restrictive is the hardware purchase.