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Samsara Logo Award Winner Product Badge
Samsara Logo Award Winner Product Badge
Samsara Inc

Samsara

Composite Score
8.3 /10
CX Score
8.3 /10
Category
Samsara
8.3 /10

What is Samsara?

Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.

Company Details


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Awards & Recognition

Samsara won the following awards in the Fleet Management category

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Samsara Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Samsara.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

97 Likeliness to Recommend

95 Plan to Renew

77 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Samsara?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Transparent
  • Performance Enhancing

Feature Ratings

Average 84

GPS Tracking

90

Asset Management

85

Vehicle Management

84

Driver Management

83

Fuel Management

83

Fleet Maintenance

80

Dispatch Management

77

Cargo Management

76

Vendor Capability Ratings

Average 83

Breadth of Features

88

Ease of Implementation

86

Quality of Features

85

Usability and Intuitiveness

85

Ease of Data Integration

83

Business Value Created

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Vendor Support

79

Ease of Customization

78

Samsara Reviews

Monica A.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Very easy to use very accurate

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

This product is worth every penny

What is your favorite aspect of this product?

the gps works great easy to use

What do you dislike most about this product?

I have no complaints

What recommendations would you give to someone considering this product?

Perfect for tracking your fleet

Pros

  • Effective Service
  • Security Protects
  • Continually Improving Product
  • Reliable

Joseph V.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

It is has live tracking

What is your favorite aspect of this product?

Its interactive gps system.

What do you dislike most about this product?

Logs me out on occasion

What recommendations would you give to someone considering this product?

Decide if GPS is the main goal for purchasing

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

HARMANPREET K.

  • Role: Human Resources
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

EASY TO USE

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

EASY TO USE AND FACED THE TECHNICAL ISSUES VERY RARE.

What is your favorite aspect of this product?

TRACKING AND UPLOADING DOCS FROM THE DRIVER.

What do you dislike most about this product?

EVERYTHING IS OK.

What recommendations would you give to someone considering this product?

I'LL HIGHLY RECCOMEND THEM.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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