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Samsara Logo Award Winner Product Badge
Samsara Logo Award Winner Product Badge
Samsara Inc

Samsara

Composite Score
8.9 /10
CX Score
8.9 /10
Category
Samsara
8.9 /10

What is Samsara?

Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.

Company Details


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Awards & Recognition

Samsara won the following awards in the Fleet Management category

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Samsara Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Samsara.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

1
Since last award

98 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Samsara?

2% Negative
9% Neutral
89% Positive

Pros

  • Transparent
  • Reliable
  • Includes Product Enhancements
  • Helps Innovate

Feature Ratings

Average 85

GPS Tracking

91

Vehicle Management

86

Driver Management

85

Asset Management

85

Fleet Maintenance

82

Dispatch Management

81

Fuel Management

81

Cargo Management

79

Vendor Capability Ratings

Average 81

Breadth of Features

86

Usability and Intuitiveness

84

Quality of Features

83

Business Value Created

83

Ease of Implementation

81

Ease of Data Integration

81

Ease of IT Administration

80

Vendor Support

80

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

77

Ease of Customization

77

Samsara Screenshots

Samsara Videos

Samsara Reviews

Sabrina B.

  • Role: Operations
  • Industry: Construction
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2025

Gateway Implementation

Likeliness to Recommend

8 /10

What differentiates Samsara from other similar products?

No one can compare to quality of video.

What is your favorite aspect of this product?

Quality images, easy device install, tracking is consistent.

What do you dislike most about this product?

No devoted implementation tech support team

What recommendations would you give to someone considering this product?

Good quality products, but devoted tech support during implementation would be helpful.

Pros

  • Performance Enhancing
  • Unique Features
  • Respectful
  • Security Protects

Cons

  • Less Effective Service

Jamie S.

  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Improving Transportation Safety with every mile.

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

The features of the product are better, connectivity is better, no loss of signal. Operationally, its much easier to navigate and easy to use.

What is your favorite aspect of this product?

Remote access / phone app access

What do you dislike most about this product?

There is nothing to dislike about Samsara. It has definitely helped us become a better company and helped me become a better leader. There are no grey areas, everything is in black and white in front of me or the driver.

What recommendations would you give to someone considering this product?

Don't hesitate. Start making improvements for the future of your company.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: C-Level
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2025

Excellent product service and support

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Effective Service

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