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Samsara Logo Award Winner Product Badge
Samsara Logo Award Winner Product Badge
Samsara Inc

Samsara

Composite Score
8.3 /10
CX Score
8.3 /10
Category
Samsara
8.3 /10

What is Samsara?

Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.

Company Details


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Awards & Recognition

Samsara won the following awards in the Fleet Management category

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Samsara Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Samsara.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

97 Likeliness to Recommend

95 Plan to Renew

77 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Samsara?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Transparent
  • Performance Enhancing

Feature Ratings

Average 84

GPS Tracking

90

Asset Management

85

Vehicle Management

84

Driver Management

83

Fuel Management

83

Fleet Maintenance

80

Dispatch Management

77

Cargo Management

76

Vendor Capability Ratings

Average 83

Breadth of Features

88

Ease of Implementation

86

Quality of Features

85

Usability and Intuitiveness

85

Ease of Data Integration

83

Business Value Created

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Vendor Support

79

Ease of Customization

78

Samsara Reviews

Larry K.

  • Role: Operations
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Great product with very few minor flaws.

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

Samsara provide a better service than other products we looked at.

What is your favorite aspect of this product?

Being able to monitor driver activities real time

What do you dislike most about this product?

Limited video retention and errors in gps reporting

What recommendations would you give to someone considering this product?

Focus on the positive aspects of the software and work around the minor flaws.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Christy M.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Fantastic Product, Easy to Use

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

The app driven platform. If the tablet goes down, a driver can connect their phone to the gateway and continue to have ELD service.

What is your favorite aspect of this product?

The immediate response to the system to update for drivers and operations.

What do you dislike most about this product?

I have not found anything that I do not like about the product.

What recommendations would you give to someone considering this product?

To talk to other customers and see what they are using, how they are using it, and what products worked best to hel;p make the implementation go smoothly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bethany B.

  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use, extremely helpful for dispatch

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

ease of gps tracking, maint alerts

What is your favorite aspect of this product?

fault code / gps

What do you dislike most about this product?

nothing really to dislike

What recommendations would you give to someone considering this product?

extremely useful for transportation in any form/

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Samsara Comparisons

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