
What is Samsara?
Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
97 Likeliness to Recommend
95 Plan to Renew
77 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Samsara?
Pros
- Reliable
- Enables Productivity
- Transparent
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
GPS Tracking
Asset Management
Vehicle Management
Driver Management
Fuel Management
Fleet Maintenance
Dispatch Management
Cargo Management
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Vendor Support
Ease of Customization
Samsara Reviews
Larry K.
- Role: Operations
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Jan 2024
Great product with very few minor flaws.
Likeliness to Recommend
What differentiates Samsara from other similar products?
Samsara provide a better service than other products we looked at.
What is your favorite aspect of this product?
Being able to monitor driver activities real time
What do you dislike most about this product?
Limited video retention and errors in gps reporting
What recommendations would you give to someone considering this product?
Focus on the positive aspects of the software and work around the minor flaws.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
Christy M.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Dec 2023
Fantastic Product, Easy to Use
Likeliness to Recommend
What differentiates Samsara from other similar products?
The app driven platform. If the tablet goes down, a driver can connect their phone to the gateway and continue to have ELD service.
What is your favorite aspect of this product?
The immediate response to the system to update for drivers and operations.
What do you dislike most about this product?
I have not found anything that I do not like about the product.
What recommendations would you give to someone considering this product?
To talk to other customers and see what they are using, how they are using it, and what products worked best to hel;p make the implementation go smoothly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Bethany B.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Oct 2023
Easy to use, extremely helpful for dispatch
Likeliness to Recommend
What differentiates Samsara from other similar products?
ease of gps tracking, maint alerts
What is your favorite aspect of this product?
fault code / gps
What do you dislike most about this product?
nothing really to dislike
What recommendations would you give to someone considering this product?
extremely useful for transportation in any form/
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing