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RingCentral MVP Logo
RingCentral MVP Logo
RingCentral, Inc

RingCentral MVP

8.6 /10
Category
RingCentral MVP
8.6 /10

What is RingCentral MVP?

RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.

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Awards & Recognition

RingCentral MVP won the following awards in the Unified Communications as a Service category

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RingCentral MVP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RingCentral MVP.

87 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RingCentral MVP?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Transparent
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 80

Mobility

84

Audio Transcription

83

Communications

82

Web & Desktop Conferencing

82

Secure Access

82

Call Management

81

Centralized Management Portal

81

Continuous UCC

80

Speech Access and Personal Assistant

79

Analytics Reporting

79

Third-Party Integration

78

Vendor Capability Ratings

Average 81

Ease of Implementation

86

Breadth of Features

85

Usability and Intuitiveness

82

Ease of IT Administration

82

Quality of Features

82

Business Value Created

81

Ease of Customization

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

Vendor Support

76

RingCentral MVP Reviews

Toni S.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

"Excellent tool for making calls, I love it."

Likeliness to Recommend

8 /10

What differentiates RingCentral MVP from other similar products?

Because of the high cost of calls, this program differentiates out from similar ones; nevertheless, similar services can be found on other platforms at lesser prices.

What is your favorite aspect of this product?

Even better than a pair of Bluetooth earphones, a Bluetooth earpiece allows me to take calls without interrupting my workflow. The ability to do multiple things at once, hands-free, is a huge time saver. While talking to you about the specifics of a file or setting up a meeting, I can simultaneously look through related digital files, check my email, and make any necessary edits to a document. I like not having to worry about dropping calls because I'm juggling a phone receiver between my shoulder and ear. With a hands-free headset and no desktop phone, you'll have more room for papers and other necessities.

What do you dislike most about this product?

The only ringtones are a standard ringer that often startles me or a quieter one that often goes unheard if I'm not looking at the proper monitor. Ringtones should be varied. Hold and release when taking many calls scares me too. The screen/options are neither intuitive or user-friendly. The old-fashioned ring is particularly unsettling while you're working quietly. Rather than the generic phone image, numerous calls might be labeled call one and call two. Not sure what the non-text message category is. It seems to create a whole different message that is often neglected because it is not a text or missed call phone message.

What recommendations would you give to someone considering this product?

This program comes highly recommended from me due to the excellent customer service they provide as well as the flexible platform they offer for calling services. The calling features are satisfactory, but the price is high in comparison to those of competing services.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Suhani P.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Stay Connected And Productive All-Time With Modern

Likeliness to Recommend

10 /10

What differentiates RingCentral MVP from other similar products?

Not only are all of our employees facilitated with this UCaaS system for better communication, but we also provide our customers with such high-quality and unrivaled services to help them improve their communications. RingCentral Office can take the communication and collaboration of any enterprise to the next level. Its powers and open APIs are unmatched and it provides unified access to whatever we require for high-quality collaboration, in one dependable and simple-to-use cloud communication network. Enhance decision making Drive revenue growth

What is your favorite aspect of this product?

I like RingCentral Office cloud-based communication solution because of its agility, portability, and manageability that freed us from complex hardware management and maintenance issues. With its enhanced call management capabilities, we can get in-depth, real-time statistics to boost interaction, reduce technical problems, and improve team communication. Our meeting rooms have been changed into remote cooperation hubs, training courses have been transformed into HD seminars, and over the office, bonding has been transformed into video chats with RingCentral Office and this transformation has saved us a lot of money and time.

What do you dislike most about this product?

I wish they would display the foreign caller's name or identity along with the number because the caller number makes it difficult to figure out who is calling us and from where. The three-way calling approach is too complex because there are too many steps there, I wish they would make it simple as soon as possible. Prices had also steadily risen well over course of the agency's existence. They've also begun billing for offerings that were previously free, such as choices in our auto-receptionist selections that include on non-RingCentral segments. When the system collapses, no declarations are made.

What recommendations would you give to someone considering this product?

RingCentral comes highly recommended. It's an easy method to accomplish things like scheduling meetings with coworkers and outside help. The quality is excellent, and technical assistance is constantly available. It's user-friendly and straightforward to use. I am happy and would strongly advise other businesses and agencies to use your services. RingCentral MVP is a great and our favorite telephony system. With its rich collection of features and unmatched customizability, we have the option to build a truly customized and branded experience for customers as well as a truly personalized telephony system for our personal use

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anjaneyulu P.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

it is easy install in laptops by using smart phone

Likeliness to Recommend

7 /10

What differentiates RingCentral MVP from other similar products?

Integration: RingCentral MVP can be integrated with other business tools and applications, such as Salesforce, Microsoft Teams, and Google Workspace, to streamline workflows and improve productivity. Mobile app: RingCentral MVP offers a mobile app that allows users to stay connected and productive while on the go. Security: RingCentral MVP is designed with security in mind and offers features such as multi-factor authentication, encryption, and secure data centers to keep user data safe.

What is your favorite aspect of this product?

Platform that offers a wide range of features and capabilities to help businesses communicate and collaborate effectively. Its all-in-one platform, scalability, integration capabilities, mobile app, and security features make it a strong choice for businesses looking to streamline their communication workflows and boost productivity.

What do you dislike most about this product?

no dis likes

What recommendations would you give to someone considering this product?

Take inputs from your team, take trail version working for product. It is suitable for our org check the multiple times for installation for troubleshooting part. check the license and support if issue came how they are responding or not.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular RingCentral MVP Comparisons

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