
What is RingCentral Events?
RingCentral Events (formerly Hopin Events) is the first all-in-one live online events platform where attendees can learn, interact, and connect with people from anywhere in the world. Run personalized AI-powered events that reflect your brand, build community, and create a lasting impression with your audience from start to finish.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
72 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingCentral Events?
Pros
- Respectful
- Saves Time
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Attendee Engagement
Branding and Visual Customization
Social Media Channel Integration Outbound
Presentation/ Webinar Capabilities
Vendor e-Commerce
Networking Facilitation
Whitelabeling
Registration Process/Integration
Metric and Reporting
Gamification
Customer Support
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Business Value Created
Ease of Implementation
Vendor Support
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
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RingCentral Events Reviews

Crystal S.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Sep 2023
Fun, innovative platform
Likeliness to Recommend
What differentiates RingCentral Events from other similar products?
It’s more fun, unique, innovative and easy to use
What is your favorite aspect of this product?
Te flexibility and ease to move within application and events in general
What do you dislike most about this product?
It would sometimes glitch
What recommendations would you give to someone considering this product?
While it is easy to use, be sure to check out all of its features before making a decision. It’s quite unique
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity

Patricia M.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2023
Great, but difficult for speakers
Likeliness to Recommend
What differentiates RingCentral Events from other similar products?
It was more interactive and professional looking than any other traditional webinar type of product.
What is your favorite aspect of this product?
The customer support was phenomenal, and after a brief learning curve it's extremely easy to build and launch.
What do you dislike most about this product?
Coordinating executive speakers and ensuring they were able to login at the appropriate time was incredibly challenging. Ideally we would be able to provide all speakers regardless of plan, direct links to the "green rooms" that could log them into the platform and then we could help them transition to the main stage. We had a significant amount of difficulties specifically with this.
What recommendations would you give to someone considering this product?
Make sure that you have at least 2-3 people who can support with this on the day of - it is not something that one person can manage even though I do believe it is incredibly user friendly
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Cons
- Security Frustrates

Patrick R.
- Role: Vendor Management
- Industry: Technology
- Involvement: Initial Implementation
Submitted Sep 2023
Hopin is intuitive, effective, and fun!
Likeliness to Recommend
What differentiates RingCentral Events from other similar products?
Attendees are able to navigate to different areas, and explore the space built for them -- it's a lot more engaging than other platforms where I am looking at a single landing page/screen throughout the majority of the virtual event.
What is your favorite aspect of this product?
The ability to customize, and tailor things to the level of production that is required.
What do you dislike most about this product?
Not having live customer support (this should be a service offered from Hopin).
What recommendations would you give to someone considering this product?
Do not be afraid that your attendees will be confused -- it is an intuitive platform that provides a lot of engagement and makes these kind of events fun! You can level up your production with Streamyard's integration and have all recordings and metrics as needed for future use!
Pros
- Unique Features
- Helps Innovate
- Continually Improving Product
- Performance Enhancing