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RingCentral Events Logo
RingCentral Events Logo
RingCentral, Inc

RingCentral Events

Composite Score
7.4 /10
CX Score
7.0 /10
Category
RingCentral Events
7.4 /10

What is RingCentral Events?

RingCentral Events (formerly Hopin Events) is the first all-in-one live online events platform where attendees can learn, interact, and connect with people from anywhere in the world. Run personalized AI-powered events that reflect your brand, build community, and create a lasting impression with your audience from start to finish.

Company Details


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Awards & Recognition

RingCentral Events won the following awards in the On-Site Event Management category

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RingCentral Events Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RingCentral Events.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

72 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RingCentral Events?

3% Negative
30% Neutral
67% Positive

Pros

  • Respectful
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 83

Attendee Engagement

89

Branding and Visual Customization

86

Social Media Channel Integration Outbound

86

Presentation/ Webinar Capabilities

85

Vendor e-Commerce

84

Networking Facilitation

84

Whitelabeling

82

Registration Process/Integration

80

Metric and Reporting

79

Gamification

79

Customer Support

77

Vendor Capability Ratings

Average 79

Product Strategy and Rate of Improvement

88

Business Value Created

84

Ease of Implementation

82

Vendor Support

81

Quality of Features

80

Breadth of Features

80

Ease of Customization

79

Ease of Data Integration

78

Usability and Intuitiveness

76

Availability and Quality of Training

76

Ease of IT Administration

76

RingCentral Events Reviews

Crystal S.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Fun, innovative platform

Likeliness to Recommend

8 /10

What differentiates RingCentral Events from other similar products?

It’s more fun, unique, innovative and easy to use

What is your favorite aspect of this product?

Te flexibility and ease to move within application and events in general

What do you dislike most about this product?

It would sometimes glitch

What recommendations would you give to someone considering this product?

While it is easy to use, be sure to check out all of its features before making a decision. It’s quite unique

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Patricia M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Great, but difficult for speakers

Likeliness to Recommend

9 /10

What differentiates RingCentral Events from other similar products?

It was more interactive and professional looking than any other traditional webinar type of product.

What is your favorite aspect of this product?

The customer support was phenomenal, and after a brief learning curve it's extremely easy to build and launch.

What do you dislike most about this product?

Coordinating executive speakers and ensuring they were able to login at the appropriate time was incredibly challenging. Ideally we would be able to provide all speakers regardless of plan, direct links to the "green rooms" that could log them into the platform and then we could help them transition to the main stage. We had a significant amount of difficulties specifically with this.

What recommendations would you give to someone considering this product?

Make sure that you have at least 2-3 people who can support with this on the day of - it is not something that one person can manage even though I do believe it is incredibly user friendly

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Cons

  • Security Frustrates

Patrick R.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Sep 2023

Hopin is intuitive, effective, and fun!

Likeliness to Recommend

10 /10

What differentiates RingCentral Events from other similar products?

Attendees are able to navigate to different areas, and explore the space built for them -- it's a lot more engaging than other platforms where I am looking at a single landing page/screen throughout the majority of the virtual event.

What is your favorite aspect of this product?

The ability to customize, and tailor things to the level of production that is required.

What do you dislike most about this product?

Not having live customer support (this should be a service offered from Hopin).

What recommendations would you give to someone considering this product?

Do not be afraid that your attendees will be confused -- it is an intuitive platform that provides a lot of engagement and makes these kind of events fun! You can level up your production with Streamyard's integration and have all recordings and metrics as needed for future use!

Pros

  • Unique Features
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Most Popular RingCentral Events Comparisons

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