What is Planview Changepoint?
Changepoint's SA software provides real-time visibility into financials, resources, and engagements for increased productivity and greater profitability.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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74 Likeliness to Recommend
88 Plan to Renew
73 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Planview Changepoint?
Pros
- Respectful
- Efficient Service
- Transparent
- Reliable
Cons
- Leverages Incumbent Status
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Reporting
Time Management
Expense Detail Tracking
Project Management
Task Management and Workflow
Resource Management
Billing
Auditability
Knowledgebase
Security
Team Collaboration
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Implementation
Vendor Support
Availability and Quality of Training
Usability and Intuitiveness
Ease of Customization
Planview Changepoint Reviews
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2021
Overall Very Intuitive.
Likeliness to Recommend
Pros
- Helps Innovate
- Enables Productivity
- Fair
- Altruistic
Leo J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2021
Changepoint The Compass for tracking & management
Likeliness to Recommend
What differentiates Planview Changepoint from other similar products?
Changepoint PSA has always helped us in planning different Projects along with their resource & time allocation with respect to all the activities done in the project starting from Planning cycle of the project till the completion of it for production. The best features would minute level planning with respect to listing down Requests for each project which encompass the time and estimated resources required to complete it.
What is your favorite aspect of this product?
The best features would minute level planning with respect to listing down Requests for each project which encompass the time and estimated resources required to complete it. Then you can assign these requests to your project teams in which then can create their own Tasks and put in Time for these tasks week by week thus enabling you to track each request & its related Tasks easily.
What do you dislike most about this product?
The user interface for creating Projects using the The Compass PSA tool in Changepoint is very tedious to use. It take quite some time to put in all the details and then create Requests in each project. Also the reporting for each project can be improved by providing nice web views for each report created in Viewer.
What recommendations would you give to someone considering this product?
This product can be considered for organizations who need to extensively manage and track resources and time tracking along with progress and cost reporting. There are other alternatives which are easier to use than this. This is an existing product which is time tested but still needs upgrading.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Client Friendly Policies
Cons
- Less Fair
- Less Friendly Negotiation
James F.
- Role: Operations
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Oct 2020
Simple and excellent services automation platform
Likeliness to Recommend
What differentiates Planview Changepoint from other similar products?
It fits even in SMEs and this helps in enabling all companies automate their services and grow their portfolio.
What is your favorite aspect of this product?
It has helped us in planning our workflow and ensuring that we run smooth schedule and our services are efficient. It has impacted a lot in our production and revenue growth where we are able to work 24/7 and grow our portfolio. The vendor offers reliable customer services and this ensures that everyone is able to use the platform at all times.
What do you dislike most about this product?
Its efficient and we have been able to use the platform with ease and this makes us comfortable in using the platform all the time.
What recommendations would you give to someone considering this product?
Its affordable and will bring an impact into the way you plan your activities and this will grow your portfolio to the best.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy