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Oracle PeopleSoft CRM Logo Award Winner Product Badge
Oracle PeopleSoft CRM Logo Award Winner Product Badge
Oracle

Oracle PeopleSoft CRM

Composite Score
8.6 /10
CX Score
8.9 /10
Category
Oracle PeopleSoft CRM
8.6 /10

What is Oracle PeopleSoft CRM?

Oracle's PeopleSoft customer relationship management (CRM) delivers "CRM for You"?solutions that have been tailored to fit your industry business processes, your customer strategies, and your success criteria.

Company Details


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Awards & Recognition

Oracle PeopleSoft CRM won the following awards in the Customer Relationship Management - Enterprise category

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Oracle PeopleSoft CRM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle PeopleSoft CRM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle PeopleSoft CRM?

2% Negative
5% Neutral
93% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Fair
  • Includes Product Enhancements

Feature Ratings

Average 81

Collaboration

85

Activity and Workflow Management

83

Customer Service Management

83

Analytics and Reporting

82

Marketing Management

81

Sales Management

80

Quote Contract and Proposal

80

Lead Management

80

Account and Contact Management

79

Telephony and Call Center Management

79

Mobile

76

Vendor Capability Ratings

Average 81

Ease of Data Integration

84

Vendor Support

84

Ease of IT Administration

83

Breadth of Features

83

Availability and Quality of Training

83

Business Value Created

82

Ease of Implementation

82

Usability and Intuitiveness

81

Ease of Customization

81

Quality of Features

79

Product Strategy and Rate of Improvement

76

Oracle PeopleSoft CRM Reviews

Bencle M.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Best HRM and ERP Program!

Likeliness to Recommend

9 /10

What differentiates Oracle PeopleSoft CRM from other similar products?

It is the best marketing and enterprise resourcing organization. This cloud-based program, which is used to handle a variety of business requirements, is built on employee data. It offers a basic user interface that everyone can utilize. You may search for an employee in PeopleSoft using numerous IDs and receive all of the data they kept while working for you.

What is your favorite aspect of this product?

So, at Oracle Peoplesoft CRM all the features work well together, allowing information to be transferred from one platform to another. Although several people are utilizing it and running reports at the same time, the system responds quickly.

What do you dislike most about this product?

PeopleSoft isn't easy to use unless it's drilled into your skull. So, every task on PeopleSoft is far too many steps and clicks to reach the final line. And you must know which buttons to push to get a certain effect. During an assignment, the buttons you need to touch the advance setting for negative through the next page are merely random numbers or characters.

What recommendations would you give to someone considering this product?

The best part of Oracle Peoplesoft CRM is that you just have to log in once, and then you may file an expense claim, search for a job, and request a vacation. The program is capable of handling any situation, thus, don’t wait further and grab it now!

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Saves Time

Michael Stuart-In D.

  • Role: Public Sector
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Worthwhile for your work demands

Likeliness to Recommend

10 /10

What differentiates Oracle PeopleSoft CRM from other similar products?

It's critical to keep the management system in order and to make sure that when adjustments are done within the framework, they're done as precisely as possible without damaging the organization. PeopleSoft Cloud Manager, which streamlines processes for data migration and management solutions, is available only to PeopleSoft deployments operating in Oracle Cloud.

What is your favorite aspect of this product?

We use it on a daily basis at work and find it to be quite straightforward and user-friendly. We use it for finance, payroll, human resources recruitment, and other tasks, and it helps us get tasks completed faster and with better outcomes. I enjoy how PeopleSoft allows you to search for employees by ID, Full Name, First Name, or Last Name. You may also check out the history of any employee with just one click.

What do you dislike most about this product?

Because this is such a large application, it always takes a long time to get new modules to operate properly. If you really need to cancel a planned post, you may have to delete them one by one if you're posting to numerous pages and this becomes our source of annoyance.

What recommendations would you give to someone considering this product?

It genuinely helps you save time when looking for your employee’s information. It may be used as a leading tool to improve a company's numerous areas. It gave me a lot better understanding of the openings and closers of projects, as well as the ability to track our organization’s financials, than I could have.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cristina J.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

It is multi-model management software

Likeliness to Recommend

9 /10

What differentiates Oracle PeopleSoft CRM from other similar products?

It helps companies to build strong interactions with their customers and to process and gather information about them. It includes various cloud applications which help you to manage uncountable data. It provides you a secure platform for HR data.

What is your favorite aspect of this product?

Oracle contains strong reporting capabilities which can easily deal with difficult processes and its customize able tools provide you with opportunities to match its processes according to your business. Its features are very simple and versatile which can do anything that is needed for your business. Using Oracle you can take your business to your desired directions.

What do you dislike most about this product?

Implementation and upgrades which Oracle provides are sometime not affordable for their users. Beside this, some upgrades area also limited. Moreover, its downfall includes problems . It requires technical expertise that the general users don’t have. Its functions and services are time consuming.

What recommendations would you give to someone considering this product?

The services are really beneficial. Using this software you can get your work done easier and helps you to build strong relationship with your customers.

Pros

  • Reliable
  • Caring
  • Acts with Integrity
  • Generous Negotitation

Most Popular Oracle PeopleSoft CRM Comparisons

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