What is Oracle PeopleSoft CRM?
Oracle's PeopleSoft customer relationship management (CRM) delivers "CRM for You"?solutions that have been tailored to fit your industry business processes, your customer strategies, and your success criteria.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle PeopleSoft CRM?
Pros
- Enables Productivity
- Trustworthy
- Fair
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Activity and Workflow Management
Customer Service Management
Analytics and Reporting
Marketing Management
Sales Management
Quote Contract and Proposal
Lead Management
Account and Contact Management
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Ease of Data Integration
Vendor Support
Ease of IT Administration
Breadth of Features
Availability and Quality of Training
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Quality of Features
Product Strategy and Rate of Improvement
Oracle PeopleSoft CRM Reviews
Bencle M.
- Role: Sales Marketing
- Industry: Engineering
- Involvement: End User of Application
Submitted Jun 2022
Best HRM and ERP Program!
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
It is the best marketing and enterprise resourcing organization. This cloud-based program, which is used to handle a variety of business requirements, is built on employee data. It offers a basic user interface that everyone can utilize. You may search for an employee in PeopleSoft using numerous IDs and receive all of the data they kept while working for you.
What is your favorite aspect of this product?
So, at Oracle Peoplesoft CRM all the features work well together, allowing information to be transferred from one platform to another. Although several people are utilizing it and running reports at the same time, the system responds quickly.
What do you dislike most about this product?
PeopleSoft isn't easy to use unless it's drilled into your skull. So, every task on PeopleSoft is far too many steps and clicks to reach the final line. And you must know which buttons to push to get a certain effect. During an assignment, the buttons you need to touch the advance setting for negative through the next page are merely random numbers or characters.
What recommendations would you give to someone considering this product?
The best part of Oracle Peoplesoft CRM is that you just have to log in once, and then you may file an expense claim, search for a job, and request a vacation. The program is capable of handling any situation, thus, don’t wait further and grab it now!
Pros
- Helps Innovate
- Reliable
- Effective Service
- Saves Time
Michael Stuart-In D.
- Role: Public Sector
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jun 2022
Worthwhile for your work demands
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
It's critical to keep the management system in order and to make sure that when adjustments are done within the framework, they're done as precisely as possible without damaging the organization. PeopleSoft Cloud Manager, which streamlines processes for data migration and management solutions, is available only to PeopleSoft deployments operating in Oracle Cloud.
What is your favorite aspect of this product?
We use it on a daily basis at work and find it to be quite straightforward and user-friendly. We use it for finance, payroll, human resources recruitment, and other tasks, and it helps us get tasks completed faster and with better outcomes. I enjoy how PeopleSoft allows you to search for employees by ID, Full Name, First Name, or Last Name. You may also check out the history of any employee with just one click.
What do you dislike most about this product?
Because this is such a large application, it always takes a long time to get new modules to operate properly. If you really need to cancel a planned post, you may have to delete them one by one if you're posting to numerous pages and this becomes our source of annoyance.
What recommendations would you give to someone considering this product?
It genuinely helps you save time when looking for your employee’s information. It may be used as a leading tool to improve a company's numerous areas. It gave me a lot better understanding of the openings and closers of projects, as well as the ability to track our organization’s financials, than I could have.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cristina J.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Jun 2022
It is multi-model management software
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
It helps companies to build strong interactions with their customers and to process and gather information about them. It includes various cloud applications which help you to manage uncountable data. It provides you a secure platform for HR data.
What is your favorite aspect of this product?
Oracle contains strong reporting capabilities which can easily deal with difficult processes and its customize able tools provide you with opportunities to match its processes according to your business. Its features are very simple and versatile which can do anything that is needed for your business. Using Oracle you can take your business to your desired directions.
What do you dislike most about this product?
Implementation and upgrades which Oracle provides are sometime not affordable for their users. Beside this, some upgrades area also limited. Moreover, its downfall includes problems . It requires technical expertise that the general users don’t have. Its functions and services are time consuming.
What recommendations would you give to someone considering this product?
The services are really beneficial. Using this software you can get your work done easier and helps you to build strong relationship with your customers.
Pros
- Reliable
- Caring
- Acts with Integrity
- Generous Negotitation