What is Omnilert?
Founded in 2004, Omnilert was the first company to establish the emergency mass notification market. It continues to be an innovation leader and the most trusted partner to over 2,500 customers across diverse industries. Omnilert offers the broadest array of solutions, spanning prevention, notification, engagement, and incident management, as well as the most comprehensive multi-channel communications. Uniquely, the organization employs automation and next generation artificial intelligence to expedite emergency response and enable detection and visualization of critical incidents.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Omnilert?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Scheduled Messaging
Self-Service Contact Information Update
Voice Recorded Alerts
Single Sign-On (SSO)
Multi-Language Support
Sequential Processing
Multi-Channel Mass Notification
Contact Information Encryption
Message Status Reporting
Location-Based Notification
Distribution Lists
Vendor Capability Ratings
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
Ease of Implementation
Usability and Intuitiveness
Ease of IT Administration
Breadth of Features
Quality of Features
Business Value Created
Ease of Customization
Ease of Data Integration
Omnilert Reviews
Sarah M.
- Role: Industry Specific Role
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2021
Great product that delivers on its promises
Likeliness to Recommend
What differentiates Omnilert from other similar products?
Offers a simple, streamlined solution with a variety of features that can be toggled on or off depending on your organization's needs
What is your favorite aspect of this product?
The ability to pre-script messages for ease of sending
What do you dislike most about this product?
The back-end administrator website isn't terribly mobile-friendly, so putting alerts out on your phone can be cumbersome
What recommendations would you give to someone considering this product?
Definitely connect with the sales team and get lots of demos to really understand all the features available to you
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Nov 2020
Satisified since 2007
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Effective Service
- Role: Information Technology
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Nov 2020
Great product and support.
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service