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Omnilert

Omnilert

Composite Score
7.9 /10
CX Score
8.2 /10
Category
Omnilert
7.9 /10

What is Omnilert?

Founded in 2004, Omnilert was the first company to establish the emergency mass notification market. It continues to be an innovation leader and the most trusted partner to over 2,500 customers across diverse industries. Omnilert offers the broadest array of solutions, spanning prevention, notification, engagement, and incident management, as well as the most comprehensive multi-channel communications. Uniquely, the organization employs automation and next generation artificial intelligence to expedite emergency response and enable detection and visualization of critical incidents.

Company Details


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Awards & Recognition

Omnilert won the following awards in the Emergency Notification category

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Omnilert Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Omnilert.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Omnilert?

0% Negative
2% Neutral
98% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 88

Scheduled Messaging

94

Self-Service Contact Information Update

93

Voice Recorded Alerts

91

Single Sign-On (SSO)

91

Multi-Language Support

90

Sequential Processing

90

Multi-Channel Mass Notification

89

Contact Information Encryption

88

Message Status Reporting

88

Location-Based Notification

88

Distribution Lists

87

Vendor Capability Ratings

Average 86

Availability and Quality of Training

91

Vendor Support

91

Product Strategy and Rate of Improvement

89

Ease of Implementation

88

Usability and Intuitiveness

86

Ease of IT Administration

86

Breadth of Features

85

Quality of Features

83

Business Value Created

81

Ease of Customization

81

Ease of Data Integration

80

Omnilert Reviews

Piyush S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Allows specific emergency communications

Likeliness to Recommend

9 /10

What differentiates Omnilert from other similar products?

It has an easy-to-use interface, it also has the ability to customize workflows for different crisis scenarios and its integration with multiple communication channels. These features make the software stand out from similar programs by offering a highly customizable and accessible experience for users.

What is your favorite aspect of this product?

I like it for its ease of use, its customization capacity and its integration with multiple communication channels. By using Crises Control in our organization, we have managed to effectively address business issues related to crisis management and emergency communication as it focuses on ensuring business continuity in crisis situations, minimizing response time and maximizing team coordination.

What do you dislike most about this product?

Lack of integration with certain specific systems may be a limitation to full implementation

What recommendations would you give to someone considering this product?

I recommend this tool because it is suitable for unexpected crisis situations, emergency drills and urgent communications. By using Crises Control, we have experienced positive impacts on our organization, such as an improvement in the speed of response to crisis situations, greater coordination between teams, and more effective communication in general.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Effective Service

Mary P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Fantastic Product.

Likeliness to Recommend

9 /10

What differentiates Omnilert from other similar products?

Omnilert allows recipients to respond to messages, enabling a two-way communication channel between administrators and recipients.

What is your favorite aspect of this product?

Users can tailor alerts to specific scenarios, ensuring that recipients receive relevant and actionable information.

What do you dislike most about this product?

Ensuring that recipients are familiar with the system and know how to respond to alerts effectively may require ongoing training and education efforts.

What recommendations would you give to someone considering this product?

Invest in comprehensive training programs to ensure that administrators and recipients are proficient in using the platform.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Ribian M.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Classical Platform

Likeliness to Recommend

10 /10

What differentiates Omnilert from other similar products?

Omnilert delivers an executive weather alert for enterpises

What is your favorite aspect of this product?

Omnilert concentrates on the change in business reliability

What do you dislike most about this product?

Omnilert has the committed and sustainable that makes communications steadfast

What recommendations would you give to someone considering this product?

Approachable platform

Pros

  • Unique Features
  • Efficient Service
  • Inspires Innovation
  • Caring
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