What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Fair
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Questionnaire Design/Survey Builder
Templates & Question Library
Customizable Branding
Multi-Media Support
Mobile Support
Role and User Management
Data Analysis and Visualization
Multi-Channel Distribution
Branching and Logic
Collaboration
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Business Value Created
Ease of Customization
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
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SurveyMonkey Enterprise Reviews
Davide P.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2022
Rapid survey and a lot of analyis
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Very easy building survey and distribuite them
What is your favorite aspect of this product?
The distribution process
What do you dislike most about this product?
Not too much customizable
What recommendations would you give to someone considering this product?
If you have to get results from survey
Pros
- Inspires Innovation
- Acts with Integrity
- Friendly Negotiation
- Performance Enhancing
Cons
- Less Respectful
- Commodity Features
- Security Frustrates
Amanda P.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
Vigorous and effective tool
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
We moved to MonkeySurvey after working on nearly more than five tools and sooner or later discovered some ground-breaking elements in MonkeySurvey so we held on to it permanently. MonkeySurvey has a great and convenient steer user interface. It affords a big variety of prepared-to-use layouts or if someone chooses to sketch the entire survey it is really straightforward.
What is your favorite aspect of this product?
I honestly completely admire its mobile application that enables research work to go on even on my cellular device. Using this astounding product I can send surveys and take a look at outcomes without any problem on my mobile. Aside from this, MonkeySurvey is simply easy and provides an appalling seem to make it viable to work on it as an enjoyable strategy.
What do you dislike most about this product?
This is a very rigid and adaptable product, the hard thing I can denounce is its fee. It is no longer always the lawsuit that the pricing models of this tool are excellent for the desires and size of an enterprise. The pricing hierarchy of this software may be extremely costly for startups.
What recommendations would you give to someone considering this product?
After retaining a lengthy trip with survey tools I can presently announce that MonkeySurvey has a distinct approach and the capability to discover a lot of invisible opportunities. This software program is so easy and impressive. It has extra personalization and templates than its private ls. Its interface is no longer a complex opportunities position to acquire quick remarks on your conclusions.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service
Sandy R.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2022
Fantastic Survey Software
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
It is so easy to use, everyone gets it the first time. SurveyMonkey has awesome template designs to conduct surveys.
What is your favorite aspect of this product?
SurveyMonkey is excellent with the question prompts while setting up surveys. It's easy to build a complete analytical survey within a few minutes. It also has useful tools to analyze results, that are more relevant and useful with a premium subscription.
What do you dislike most about this product?
It has Poor renewal options. I also think that the analytical graphs look rudimentary.
What recommendations would you give to someone considering this product?
I would recommend other users to start with the free plan and see if it fits their organizational needs before committing fully. The features, in my opinion are impressive and worth a try.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
