Microsoft Dynamics 365 Sales Enterprise

What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?

They are innovators in the field of CRM management

What is your favorite aspect of this product?

Field service module is the best

What do you dislike most about this product?

I'd like to see a bit more on the marketing side with SMS messaging

What recommendations would you give to someone considering this product?

Don't go it alone, get a vendor to help implement

What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?

Microsoft Dynamics 365 Sales consists of a set of productivity tools for sales management that is unparalleled, uses AI to improve customer experiences, includes email templates and allows integration with social networks, optimizes the development of marketing campaigns, has a fabulous customer service portal, allows you to publish and edit content easily, is quite customizable, secure and reliable, and its management resources are quite efficient.

What is your favorite aspect of this product?

It is adaptable, it allows to verify and track the entire customer journey, it is easy to customize, it is easy to use, it supports accurate business decisions, it is accessible from cell phones.

What do you dislike most about this product?

We have detected that after the last update the performance and loading speed of the application is not the same, it behaves slowly which is usually quite uncomfortable.

What recommendations would you give to someone considering this product?

Microsoft Dynamics 365 Sales makes it easier to direct efforts and a precise focus on marketing automation and targeted sales thanks to its artificial intelligence, creating more pleasant and personalized and comprehensive experiences for customers, capturing more of their attention, it is a solution that generates growth, agility and more productivity in the business processes of any organization.

What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?

Microsoft Dynamics 365 is an excellent CRM platform that provides all the necessary and essential tools for commercial management and advanced business development through intelligent marketing, promotes new sales techniques, generates closer and friendlier relationships with customers, is an easy to manage software, very reliable and secure, also presents a very friendly interface and with many resources for the user, it is suitable for any type of organization regardless of size, type of business and sector.

What is your favorite aspect of this product?

Its ease of use and contracting flexibility, the variety of customer service alternatives, its design potential, its web services integration and how well it integrates with other Microsoft and third party products such as: Marketo and Hubsopt , as well as the fact that it facilitates end-to-end tracking of the sales process and offers multiple dashboards.

What do you dislike most about this product?

- On some occasions we have had setbacks when performing certain queries, we have noticed that they take longer than usual to load and this is usually a little uncomfortable. - Its interface is quite friendly but it would be quite nice to include some improvements. - The mobile application has recurrent failures in the exploration.

What recommendations would you give to someone considering this product?

In these times of digitalization increases the need to automate marketing and sales processes in any type of organization, to increase productivity and stay competitive in the market, so it is essential to implement new tools and techniques that favor the centralized management and promote a better relationship with customers, so I recommend Microsoft dynamics 365 CMR that will help you make all this possible.