What is Microsoft Dynamics 365 Sales Enterprise?
Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system—prebuilt and ready to go—that actively monitors myriad signals and distills them into actionable insights. Ideal for enterprises that need a sales automation solution with contextual insights and advanced customization capabilities. With Sales Enterprise, your sales organization can automate the sales process from lead to cash, run marketing campaigns, enforce best practices, collaborate with customers, and much more.
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
96 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales Enterprise?
Pros
- Respectful
- Acts with Integrity
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analytics and Reporting
Account and Contact Management
Collaboration
Lead Management
Sales Management
Customer Service Management
Marketing Management
Activity and Workflow Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Microsoft Dynamics 365 Sales Enterprise Reviews
Evan F.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2024
Intuitive in it's ease of use and capabilities
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
The implementation was easier than expected, and the integrations allow for key upgrades. We use multiple outside applications that must talk with Dynamics in order for systems to properly work, and Dynamics doesn't disappoint in its ability to do just that.
What is your favorite aspect of this product?
How easy it is to train new hires (be it sales or marketing) on general day to day navigation and entry. Once they've picked up a day or two's worth of use, it seems to flow quite well.
What do you dislike most about this product?
It's microsoft, so it's rigid (lol). You have to find outside apps that will work with Dynamics. Once found, the connection is solid, but some just don't want to play.
What recommendations would you give to someone considering this product?
Make sure you're ready to work with Microsoft, and have key training elements in place for all users. You want to make sure you're ready when the choice is made, as this is not a light achievement.
Pros
- Trustworthy
- Fair
- Continually Improving Product
- Reliable
Rodgers S.
- Role: Sales Marketing
- Industry: Energy
- Involvement: Business Leader or Manager
Submitted Oct 2024
The product is user friendly and easy to implement
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Compatible with all the windows programs
What is your favorite aspect of this product?
Can generate different reports and customization
What do you dislike most about this product?
Nothing so far
What recommendations would you give to someone considering this product?
The product is superb and can work with any other windows programs
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Abdul S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2024
Best CRM tool in the market, just go for it
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
D365 is a user-friendly CRM, which has better features than the competitors available in the market.
What is your favorite aspect of this product?
I love the copilot feature in the Dynamics 365
What do you dislike most about this product?
Sometimes the CRM works slow
What recommendations would you give to someone considering this product?
Good product with best features in the affordable cost
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Efficient Service
