What is Mailchimp?
Everyone starts small. But with the right resources, you can execute big plans. MailChimp’s features are powerful enough for Fortune 500 companies at a price point that works for anyone. You know your business. We’ll help you grow it.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
1
Since last award
92 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Respectful
- Acts with Integrity
- Transparent
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Email Delivery
Campaign Management
Basic Reporting and Analytics
Email Templates
Segmentation
Mobile Optimized
Contact Database
Auto-Responders
SPAM Compliance
A/B Testing
Surveys and Polling
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Mailchimp Reviews
Lisa P.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Oct 2022
Perfect for our needs!
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
I'm not sure how differnt the actual usage of MailChimp is over other products. The bottom line is (for us) is the ability to integrate it to our Wordpress website.
What is your favorite aspect of this product?
We needed something easily integrated to our Wordpress site (with elementor forms). Mailchimp was the first one on the list that didn't need an integration software for an additional price.
What do you dislike most about this product?
When we first signed up - Mailchimp put our account on hold - almost "black listed" we don't even sell anything, we just informative emails, so we had to appeal the closure. We were able to appeal it, but it made us tempted to leave.
What recommendations would you give to someone considering this product?
Use the free version until you get 2000 subscribers. Then move the paid version to see all the additional features it has.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ayush J.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Oct 2022
Good stable product
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Scalability
What is your favorite aspect of this product?
Ease of use and analytics
What do you dislike most about this product?
Pricing can be better
What recommendations would you give to someone considering this product?
Explore all options
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mahi N.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2022
A great affordable tool for startups!
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
You can easily integrate with other tools, easy to use and has the basic features needed for start ups , cost effective and flexible pricing plans based on the contacts/ database you have.
What is your favorite aspect of this product?
The hassle free designs, ready made templates and examples to choose from, give us inspirations for our campaigns
What do you dislike most about this product?
Support is not really available when you are on the free plan
What recommendations would you give to someone considering this product?
Amazing for startups , small organizations and teams in marketing.
Pros
- Effective Service
- Saves Time
- Efficient Service
- Caring