What is Lucidworks Fusion?
Capture and use behavioral signals to surface results that are increasingly relevant to a customer or employee’s intent.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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81 Likeliness to Recommend
84 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+74 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Lucidworks Fusion?
Pros
- Fair
- Acts with Integrity
- Client's Interest First
- Reliable
Cons
- Inhibits Innovation
- Less Generous
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Audio and Video Analytics
Optical Character Recognition
Advanced/Faceted search
User interface for search/retrieval
Search Query Parsers
Processing and Indexing
Results Sorting
Multi Format Support
Content Aggregation
Content Analytics
Synonyms and Stemming
Vendor Capability Ratings
Business Value Created
Vendor Support
Availability and Quality of Training
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
Quality of Features
Lucidworks Fusion Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
Great Product
Likeliness to Recommend
Pros
- Over Delivered
- Reliable
- Unique Features
- Efficient Service