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Laserfiche

Laserfiche ECM

8.8 /10

43 Reviews Write a Review

What is Laserfiche ECM?

Seamlessly connect imaging with document and business process management to control all enterprise content. Laserfiche enterprise document management software enables you to do it all, with leading-edge business process management tools and electronic records management solutions.

Company Details

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Awards & Recognition

Laserfiche ECM won the following awards in the Enterprise Content Management - Enterprise category

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2024 Emotional Footprint Champion

Latest Award, 2024

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2024

1 Top Rated Capabilities

0 Top Rated Features

2023

2 Top Rated Capabilities

1 Top Rated Features

2022

Laserfiche ECM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Laserfiche ECM.

93 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Laserfiche ECM?

2% Negative

0% Neutral

98% Positive

Pros

Reliable
Performance Enhancing
Fair
Transparent

Feature Ratings

Average 88

ECM Document Management

Workflow Process Automation

Metadata Management

Search

Capture Channels

File Approvals Esignatures

Ediscovery Audit Trail

Mobile

Collaboration

Access Permissions Management

File Conversion

Vendor Capability Ratings

Average 88

Quality of Features

Usability and Intuitiveness

Ease of Customization

Breadth of Features

Ease of Implementation

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Vendor Support

Ease of IT Administration

Product Strategy and Rate of Improvement

Laserfiche ECM Reviews

Kerry B.

Role: Information Technology
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

Simple enterprise document management tool

Likeliness to Recommend

9 /10

What differentiates Laserfiche ECM from other similar products?

Laserfiche ECM is flexible with low maintenance cost as compared to other document management products.

What is your favorite aspect of this product?

It has reliable security tools that enhance safety of files transferred under its channels. It offers faster information delivery services as compared to other tools. Categorization of document in our database is excellent enhancing easy access.

What do you dislike most about this product?

I have not come across any challenge from the operation of this product. It ensures our documents are secure.

What recommendations would you give to someone considering this product?

I totally recommend this platform to other business enterprises for safety of files and proper management of company documents.

Pros

Continually Improving Product
Trustworthy
Unique Features
Efficient Service

Zippora G.

Role: Industry Specific Role
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Best Content Manager For Business

Likeliness to Recommend

9 /10

What differentiates Laserfiche ECM from other similar products?

Content management is never easy but with Laserfiche ECM, it's a walk in the park. It's welle equipped, affordable, and secure

What is your favorite aspect of this product?

I like that Laserfiche ECM is highly secure It's cost effective and makes content management easy Accessing and managing content is easy

What do you dislike most about this product?

It's all smooth with Laserfiche ECM. It's one of the best I have used

What recommendations would you give to someone considering this product?

Business content management is easy with Laserfiche ECM. The software is affordable, secure and has all the features any business needs for content management

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shreshthi M.

Role: Human Resources
Industry: Not for Profit
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

Save office space with Laserfiche

Likeliness to Recommend

10 /10

What differentiates Laserfiche ECM from other similar products?

Very easy to use. Integrates well with scanning systems.

What is your favorite aspect of this product?

No learning curve. It is as easy as using MS document management.

What do you dislike most about this product?

It is very time consuming and expensive to transfer data from Laserfiche to other HCM applications.

What recommendations would you give to someone considering this product?

It is very good for storing physical paper documents. Very easy to manage rather than rummaging through piles of files and paper.

Pros

Client's Interest First
Trustworthy
Effective Service
Caring

Cons

Slower Product Innovation

Latest Research

Laserfiche ECM

What is Laserfiche ECM?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

Laserfiche ECM Ratings

93 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Laserfiche ECM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Search The system can search an entire body of a document for a keyword or phrase.

Capture Channels Variety of ways a file can be ingested into the ECM system

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Laserfiche ECM Reviews

Kerry B.

Simple enterprise document management tool

Likeliness to Recommend

Pros

Zippora G.

Best Content Manager For Business

Likeliness to Recommend

Pros

Shreshthi M.

Save office space with Laserfiche

Likeliness to Recommend

Pros

Cons

Most Popular Laserfiche ECM Comparisons

Microsoft Sharepoint

FileBound

DocStar

Oracle Content Management

Canon Therefore

Xerox DocuShare

Title

Feature Ratings

ECM Document Management

Workflow Process Automation

Metadata Management

Search

Capture Channels

File Approvals Esignatures

Ediscovery Audit Trail

Mobile

Collaboration

Access Permissions Management

File Conversion

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Ease of Customization

Breadth of Features

Ease of Implementation

Availability and Quality of Training

Ease of Data Integration

Business Value Created

Vendor Support

Ease of IT Administration

Product Strategy and Rate of Improvement