What is KnowBe4 Security Awareness Training?
KnowBe4 is the world's most popular integrated platform for awareness training combined with simulated phishing attacks. We help thousands of organizations to manage the continuing problem of social engineering.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
4
Since last award
96 Plan to Renew
4
Since last award
84 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love KnowBe4 Security Awareness Training?
Pros
- Security Protects
- Efficient Service
- Fair
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
LMS Integration
Content Quality
Knowledge Tests
Topic Breadth
Ease of User Management
Simulated Attacks
Just in Time Alerts
Security Awareness Dashboards and Reporting
Customizability
Variety of Training Materials
Gamification
Vendor Capability Ratings
Ease of IT Administration
Breadth of Features
Business Value Created
Ease of Implementation
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Ease of Customization
Ease of Data Integration
KnowBe4 Security Awareness Training Reviews
Andy T.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Dec 2020
Excellent way to raise email awareness
Likeliness to Recommend
What differentiates KnowBe4 Security Awareness Training from other similar products?
The simulated phishing attacks are the best I've seen. They do a great job of making them look real. Especially if you turn up the difficulty. It does a great job of giving you the results in an easily digestable manner which makes it easy to see the areas where you have improved and the areas where you need to improve.
What is your favorite aspect of this product?
The part where you can upload your own video training. The stuff KnowBe4 provides is phenomenal but it was nice to be able to add new hire security training of our own to supplement their training.
What do you dislike most about this product?
Even after a few years some of the interface feels a tad clunky. When we have issues, our account rep is very willing to help us walk through what we're trying to do.
What recommendations would you give to someone considering this product?
I think it's best to begin the simulated attacks at a pretty high level to really see what you're dealing with in your company. Make sure to go over results with users and not just rely on the training sent after a failed simulated attack.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Travis B.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Dec 2020
Knowledge is Key
Likeliness to Recommend
What differentiates KnowBe4 Security Awareness Training from other similar products?
The wide variety of options for scenarios whether is be physical or cyber awareness training.
What is your favorite aspect of this product?
The end user engagement
What do you dislike most about this product?
some scenarios are kinda dated
What recommendations would you give to someone considering this product?
Definitely trial nd shop around.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Oswald R.
- Role: Information Technology
- Industry: Electronics
- Involvement: IT Leader or Manager
Submitted Oct 2020
Excellent Simulated Phishing Attack Software!
Likeliness to Recommend
What differentiates KnowBe4 Security Awareness Training from other similar products?
The available support; both online and person to person. I have their representative routinely schedule calls with us to review our usage, practices, and to train us on new features, and or best practices. It is a very good experience over-all. Sadly it seems rare in the IT industry today.
What is your favorite aspect of this product?
Highly Customizable
What do you dislike most about this product?
The Company and Personal Risk scoring is a little confusing.
What recommendations would you give to someone considering this product?
Get it, and spend time planning and configuring to get a full use out of the product.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
