Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Jobber Logo Award Winner Product Badge
Jobber Logo Award Winner Product Badge
Jobber

Jobber

Composite Score
7.8 /10
CX Score
8.0 /10
Category
Jobber
7.8 /10

What is Jobber?

Jobber is job tracking and customer management software that helps small home services businesses organize their entire operations, from scheduling jobs and managing their crews, to invoicing customers and collecting payments. Unlike manual processes and single feature apps, Jobber’s platform streamlines and automates daily operations, replacing duplicate entry and repetitive tasks with tailored automation.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Jobber won the following awards in the Field Service Management category

Filter By

Jobber Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jobber.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jobber?

0% Negative
7% Neutral
93% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Includes Product Enhancements

Feature Ratings

Average 84

Service Scheduling

91

Quotes and Estimates

88

Application Integration

87

Mobile App

87

Billing and Invoice Management

87

Online Booking

85

GPS Tracking

85

Dashboards, Analytics and Reporting

83

Field Service Knowledge Management

82

Field Service Workflow Management

81

Field Sales Enablement

80

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

89

Availability and Quality of Training

87

Business Value Created

83

Vendor Support

82

Ease of IT Administration

82

Quality of Features

81

Ease of Customization

79

Breadth of Features

79

Product Strategy and Rate of Improvement

79

Ease of Data Integration

78

Ease of Implementation

77

Jobber Reviews

Tarini S.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2023

Great to use

Likeliness to Recommend

7 /10

What differentiates Jobber from other similar products?

Easy to use and understand

What is your favorite aspect of this product?

Outlay is great

What do you dislike most about this product?

Pricing is a little expensive for small businesses

What recommendations would you give to someone considering this product?

The pricing should be reduced a little

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Saves Time
  • Friendly Negotiation

Cons

  • Inhibits Innovation
  • Less Caring
  • Under Delivered
  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2023

Easy to use!

Likeliness to Recommend

8 /10

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service
  • Role: Operations
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2023

You have to try

Likeliness to Recommend

8 /10

Pros

  • Client Friendly Policies
  • Generous Negotitation
  • Includes Product Enhancements
  • Helps Innovate

Most Popular Jobber Comparisons

Visit our IT Crisis Response Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171