
What is Jobber?
Jobber is job tracking and customer management software that helps small home services businesses organize their entire operations, from scheduling jobs and managing their crews, to invoicing customers and collecting payments. Unlike manual processes and single feature apps, Jobber’s platform streamlines and automates daily operations, replacing duplicate entry and repetitive tasks with tailored automation.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jobber?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile
Real-Time Calendar View
Scheduling Link Creation
Availability Preferences
Customizable Branding
Payment Processing
3rd Party Integration
Automated Notifications
Calendar Integration
Analytics and Reporting
Vendor Capability Ratings
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Vendor Support
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
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Jobber Reviews
Mariana D.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Dec 2024
Streamlines operations, but room for customization
Likeliness to Recommend
What differentiates Jobber from other similar products?
Jobber stands out for its simplicity and ease of use, especially with features like streamlined scheduling, billing, and its mobile app, which enable efficient operations for small to mid-sized service businesses.
What is your favorite aspect of this product?
The mobile app’s intuitive interface and real-time scheduling updates are my favorite aspects, as they significantly enhance field operations and team communication.
What do you dislike most about this product?
I dislike the lack of advanced reporting tools and offline capabilities in the mobile app, which limits flexibility in certain scenarios.
What recommendations would you give to someone considering this product?
Evaluate your needs for customization and reporting before purchasing Jobber. It’s fantastic for small to mid-sized businesses with straightforward workflows, but those needing deeper analytics or inventory tracking might find it limited.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Santosh K.
- Role: Operations
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Sep 2024
Best field service management solution !
Likeliness to Recommend
What differentiates Jobber from other similar products?
Jobber is best of all as it provides flexible pricing structure for subscription which enables different businesses to work as per their requirement. Also, integration is seamless and improved CRM functionalities helps users to great extent unlike other alternatives. the UI interface is easy to access and use
What is your favorite aspect of this product?
User friendly interface which is easy to use and navigate in the best possible manner. Daily operational processes are smoothened and streamlined to its best. Scheduling meetings, managing multiple clients and invoicing in efficient manner. Improved customer interactions is the best aspect
What do you dislike most about this product?
No issues found as such
What recommendations would you give to someone considering this product?
Evaluating and assessing one's business need is most crucial before finalising the product. Read user reviews in public domain and check for the integration capabilities during trial period
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy

Jared T.
- Role: Human Resources
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2023
Easy to navigate for a small business.
Likeliness to Recommend
What differentiates Jobber from other similar products?
I've only used Jobber for a small business platform, and I think it would benefit anyone looking to either run their own business with a crew, whether it's technicians or landscapers. GPS monitoring is a great option on this platform as well as invoicing!
What is your favorite aspect of this product?
As someone who worked in the Human Resources and Customer Service Department, I truly enjoyed setting appointments. Once your team is added into the system, you can easily select their individual(s) who is responsible to go to the job site for work. Once it's completed, they can add their own personal notes into the app for reference.
What do you dislike most about this product?
Honestly, I don't recall every experiencing anything disappointing regarding Jobber. The Customer Service was great and responsive to answering any of your questions or addressing concerns.
What recommendations would you give to someone considering this product?
I'd make sure to research how others feel about Jobber before financially investing in the software and app. YouTube also has some great videos and tutorials that may be useful to a business who is in need of support for their team,
Pros
- Helps Innovate
- Saves Time
- Client Friendly Policies
- Security Protects