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Atlassian

Jira

JIRA Software is built for every member of your software team to plan, track, and release great software.

8.6

Composite Score

Composite
Score

8.9

CX Score

CX
Score

+90

Emotional Footprint

Emotional
Footprint

88%

Likeliness to Recommend

Likeliness
to Recommend

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Product Scorecard

A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

Word Cloud

As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews word cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.

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Product Scorecard

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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Recommends
9 / 10

Information Technology

Atlassian JIRA &wiki knowledgebase work togethe

Vendor Capability Satisfaction

  • 4
  • Business Value Created
  • 3
  • Breadth of Features
  • 3
  • Quality of Features
  • 3
  • Product Strategy and Rate of Improvement
  • 3
  • Usability and Intuitiveness
  • 4
  • Vendor Support
  • 4
  • Ease of Data Integration
  • 4
  • Ease of IT Administration
  • 3
  • Ease of Customization
  • -
  • Availability and Quality of Training
  • 3
  • Ease of Implementation

Product Feature Satisfaction

  • 3
  • ALM Integration
  • 3
  • Analytics and Reporting
  • 3
  • Managed Artifact Repository
  • 3
  • Visual Analysis Design
  • 4
  • Agile Work Management
  • 4
  • Artifact Management
  • 4
  • Automation
  • 4
  • Bug Tracking & Issue Mgmt
  • 4
  • Resource Planning
  • 4
  • Workflow Management
  • -
  • Traceability
Recommends
10 / 10

C Level

Jira can do just about anything, and scales

Vendor Capability Satisfaction

  • 4
  • Business Value Created
  • 4
  • Breadth of Features
  • 4
  • Quality of Features
  • 4
  • Product Strategy and Rate of Improvement
  • 3
  • Usability and Intuitiveness
  • 4
  • Vendor Support
  • 4
  • Ease of Data Integration
  • 4
  • Ease of IT Administration
  • 4
  • Ease of Customization
  • 4
  • Availability and Quality of Training
  • 4
  • Ease of Implementation

Product Feature Satisfaction

  • 2
  • Visual Analysis Design
  • 3
  • Resource Planning
  • 4
  • Agile Work Management
  • 4
  • ALM Integration
  • 4
  • Analytics and Reporting
  • 4
  • Artifact Management
  • 4
  • Automation
  • 4
  • Bug Tracking & Issue Mgmt
  • 4
  • Managed Artifact Repository
  • 4
  • Traceability
  • 4
  • Workflow Management
Recommends
9 / 10

Information Technology

Efficient project management tool

Vendor Capability Satisfaction

  • 3
  • Business Value Created
  • 4
  • Ease of Implementation
  • 3
  • Availability and Quality of Training
  • 3
  • Ease of Customization
  • 4
  • Ease of IT Administration
  • 3
  • Ease of Data Integration
  • 3
  • Vendor Support
  • 4
  • Usability and Intuitiveness
  • 3
  • Product Strategy and Rate of Improvement
  • 4
  • Quality of Features
  • 4
  • Breadth of Features

Product Feature Satisfaction

  • 3
  • ALM Integration
  • 3
  • Analytics and Reporting
  • 3
  • Artifact Management
  • 3
  • Automation
  • 3
  • Managed Artifact Repository
  • 3
  • Visual Analysis Design
  • 3
  • Workflow Management
  • 4
  • Agile Work Management
  • 4
  • Bug Tracking & Issue Mgmt
  • 4
  • Resource Planning
  • 4
  • Traceability
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