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Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

88 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Collaboration

89

Workflow Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Reporting

83

Document Management

83

Hierarchical Task Management

82

Resource Management

82

Time & Expense Tracking

81

Budget Management

78

Mobile Access

77

Vendor Capability Ratings

Average 82

Ease of IT Administration

95

Breadth of Features

93

Ease of Customization

93

Ease of Implementation

93

Quality of Features

92

Availability and Quality of Training

91

Business Value Created

91

Ease of Data Integration

90

Usability and Intuitiveness

89

Product Strategy and Rate of Improvement

87

Vendor Support

87

Jira Reviews

Ifeoma O.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

More than a project management program.

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Setting up customized workflows greatly aids the effectiveness of project management in my company and Jira does this better than any other project management software, in my opinion. This has afforded I and my team-members more time to execute tasks , while allowing Jira automate administrative tasks.

What is your favorite aspect of this product?

The detailed insights and analytics which comes with Jira, has left the most impression on me. This makes it super easy and convenient to track the performance of team members I manage and the resources assigned to us.

What do you dislike most about this product?

Although Jira is used by most persons in the development community worldwide, it is not beginner friendly. In my department, we have seen developers without any prior experience using Jira, experience growing pains in the first few months , days and weeks of using the software.

What recommendations would you give to someone considering this product?

Asides project management, Jira does a good job helping managers like myself better manage project resources.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Kyle R.

  • Role: Operations
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Exploring Jira for Construction Teams

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

What sets Jira apart from other project management software is its robust customization options and flexibility. Unlike traditional project management tools, Jira is highly configurable, allowing us to tailor workflows, issue types, and dashboards to match our unique project management processes.

What is your favorite aspect of this product?

We use Jira to create and manage project tasks, assign responsibilities to team members, and track progress across various construction projects. Jira's agile project management features allow us to adapt to changing project requirements and prioritize tasks effectively, ensuring that project timelines and deliverables are met consistently.

What do you dislike most about this product?

The initial setup and configuration of Jira can be complex, requiring dedicated resources and expertise to implement effectively.

What recommendations would you give to someone considering this product?

As a project manager, I appreciate how Jira can be adapted to support various project methodologies, including agile, waterfall, and hybrid approaches. The ability to create custom dashboards and reports provides valuable insights into project progress and performance, empowering our teams to make data-driven decisions and optimize project outcomes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ayush K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Superb tool for Project Management

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

Jira has more compatibility compared to other products and it provides a lots of features like user story assignment to the employees.

What is your favorite aspect of this product?

In Jira developer and tester can work together and can assign the user story as per story points decided.

What do you dislike most about this product?

The User interface could be more better.

What recommendations would you give to someone considering this product?

Jira has widely open in a companies for project management, You can consider this as your project management tool.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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