All Reviews

Response
Distribution
122Reviews

Atlassian

JIRA

JIRA Software is built for every member of your software team to plan, track, and release great software.

7.9

Composite Score

Composite
Score

--

CX Score

CX
Score

+78

Emotional Footprint

Emotional
Footprint

84%

Likeliness to Recommend

Likeliness
to Recommend

All Reviews

Response
Distribution
122Reviews

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Product Scorecard

A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Recommends
9/10

Information Technology

Atlassian JIRA &wiki knowledgebase work togethe

Vendor Capability Satisfaction

  • -
  • Availability and Quality of Training
  • 3
  • Breadth of Features
  • 4
  • Business Value Created
  • 3
  • Ease of Customization
  • 4
  • Ease of Data Integration
  • 3
  • Ease of Implementation
  • 4
  • Ease of IT Administration
  • 3
  • Product Strategy and Rate of Improvement
  • 3
  • Quality of Features
  • 3
  • Usability and Intuitiveness
  • 4
  • Vendor Support

Product Feature Satisfaction

  • 4
  • Agile Work Management
  • 3
  • ALM Integration
  • 3
  • Analytics and Reporting
  • 4
  • Artifact Management
  • 4
  • Automation
  • 4
  • Bug Tracking and Issue Management
  • 3
  • Managed Artifact Repository
  • 4
  • Resource Planning
  • -
  • Traceability
  • 3
  • Visual Analysis & Design
  • 4
  • Workflow Management
Recommends
9/10

Information Technology

Atlassian JIRA &wiki knowledgebase work togethe

Vendor Capability Satisfaction

  • -
  • 3
  • 4
  • 3
  • 4
  • 3
  • 4
  • 3
  • 3
  • 3
  • 4

Product Feature Satisfaction

  • 4
  • Agile Work Management
  • 3
  • ALM Integration
  • 3
  • Analytics and Reporting
  • 4
  • Artifact Management
  • 4
  • Automation
  • 4
  • Bug Tracking and Issue Management
  • 3
  • Managed Artifact Repository
  • 4
  • Resource Planning
  • -
  • Traceability
  • 3
  • Visual Analysis Design
  • 4
  • Workflow Management
Recommends
10/10

Information Technology

JIRA is great for both Agile and Bug Tracking

Vendor Capability Satisfaction

  • 4
  • 4
  • 3
  • 3
  • 4
  • 4
  • 4
  • 4
  • 3
  • 3
  • 4

Product Feature Satisfaction

  • 4
  • Agile Work Management
  • 4
  • ALM Integration
  • 4
  • Analytics and Reporting
  • -
  • Artifact Management
  • 3
  • Automation
  • 4
  • Bug Tracking and Issue Management
  • -
  • Managed Artifact Repository
  • 4
  • Resource Planning
  • 4
  • Traceability
  • 3
  • Visual Analysis Design
  • 3
  • Workflow Management