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Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

88 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Collaboration

89

Workflow Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Reporting

83

Document Management

82

Hierarchical Task Management

82

Resource Management

82

Time & Expense Tracking

81

Budget Management

78

Mobile Access

77

Vendor Capability Ratings

Average 82

Ease of IT Administration

95

Breadth of Features

93

Ease of Customization

93

Ease of Implementation

93

Quality of Features

92

Availability and Quality of Training

91

Business Value Created

91

Ease of Data Integration

90

Usability and Intuitiveness

89

Product Strategy and Rate of Improvement

87

Vendor Support

87

Jira Reviews

Karthick M.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Project Powerhouse, Craving Predictive AI

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Jira stands out for its deep customization options, making it a chameleon that adapts to almost any workflow. Unlike some competitors with a one-size-fits-all approach, Jira lets you tailor boards, fields, and automation to perfectly suit your team's needs. This flexibility is amazing, but it can also lead to a steeper learning curve compared to simpler project management tools.

What is your favorite aspect of this product?

Jira's the king of customization in project management land. Whether your team's a tiny startup or a corporate giant, Jira lets you bend it to your will. Imagine building custom boards, fields, and automations that perfectly match your workflow – it's like having a project management tool built just for you. This makes Jira incredibly powerful, but just remember, there's a bit of a learning curve to unleash its full potential.

What do you dislike most about this product?

Jira's a powerhouse, but all that customization can feel like wrangling a dragon. Setting things up just right takes time and effort, and wading through complex configurations can be daunting for new users. While the flexibility is amazing, some simpler project management tools offer a more user-friendly experience out of the box.

What recommendations would you give to someone considering this product?

If your team thrives on a unique workflow and craves ultimate control, Jira's your project management champion. It bends to your will with custom boards, fields, and automations – like a bespoke tool built just for you. However, unleashing its power requires some effort, so be prepared for a learning curve. If user-friendly simplicity is your priority, there are easier options. But for those seeking ultimate customization, Jira is the king with a crown, just be prepared to learn its language.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Iana K.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Amazing tool

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira is easy to integrate and teach anyone to use it

What is your favorite aspect of this product?

easy to use, have many different features, and easy to track tasks

What do you dislike most about this product?

no integration with other tools, such as Airtable

What recommendations would you give to someone considering this product?

Definitely consider buying the product, it will be helpful for your team on a daily basis

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Chris K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2024

Manage any project with Jira is possible now.

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

The tool is more flexible and has a variety of features compared to the other project management tools I’ve tried. It has felt like my personal assistant who adjusts to the demands of my team and supports everyone else in the same wave.

What is your favorite aspect of this product?

Our customizable dashboards and real-time updates assist us in checking how everything is fairing on to detect the challenges and dribble them before they cost us. Jira is a huge time saver.

What do you dislike most about this product?

Although the fundamental functionality is straightforward, something like custom workflows and reports may be complex to learn. The bottom line is that after you’ve learned it, it’s easily worth it, but don’t get me wrong: all of this is tough going at first.

What recommendations would you give to someone considering this product?

Start with the fundamentals and progressively improve your skills. Don’t be afraid to approach the Jira community since they are an invaluable resource for really allowing this tool to function for you.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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