All Reviews

Response
Distribution
136Reviews

Atlassian

Jira

JIRA Software is built for every member of your software team to plan, track, and release great software.

8.0

Composite Score

Composite
Score

--

CX Score

CX
Score

+81

Emotional Footprint

Emotional
Footprint

85%

Likeliness to Recommend

Likeliness
to Recommend

All Reviews

Response
Distribution
136Reviews

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Product Scorecard

A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

Word Cloud

As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews word cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.

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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Recommends
9/10

Information Technology

Atlassian JIRA &wiki knowledgebase work togethe

Vendor Capability Satisfaction

  • -
  • Availability and Quality of Training
  • 3
  • Breadth of Features
  • 4
  • Business Value Created
  • 3
  • Ease of Customization
  • 4
  • Ease of Data Integration
  • 3
  • Ease of Implementation
  • 4
  • Ease of IT Administration
  • 3
  • Product Strategy and Rate of Improvement
  • 3
  • Quality of Features
  • 3
  • Usability and Intuitiveness
  • 4
  • Vendor Support

Product Feature Satisfaction

  • 3
  • ALM Integration
  • 4
  • Automation
  • 4
  • Bug Tracking and Issue Management
  • 3
  • Visual Analysis Design
  • 4
  • Workflow Management
  • 4
  • Agile Work Management
  • 3
  • Analytics and Reporting
  • 4
  • Artifact Management
  • 3
  • Managed Artifact Repository
  • 4
  • Resource Planning
  • -
  • Traceability
Recommends
10/10

C-Level

Jira can do just about anything, and scales

Vendor Capability Satisfaction

  • 4
  • Availability and Quality of Training
  • 4
  • Breadth of Features
  • 4
  • Business Value Created
  • 4
  • Ease of Customization
  • 4
  • Ease of Data Integration
  • 4
  • Ease of Implementation
  • 4
  • Ease of IT Administration
  • 4
  • Product Strategy and Rate of Improvement
  • 4
  • Quality of Features
  • 3
  • Usability and Intuitiveness
  • 4
  • Vendor Support

Product Feature Satisfaction

  • 4
  • ALM Integration
  • 4
  • Automation
  • 4
  • Bug Tracking and Issue Management
  • 2
  • Visual Analysis Design
  • 4
  • Workflow Management
  • 4
  • Agile Work Management
  • 4
  • Analytics and Reporting
  • 4
  • Artifact Management
  • 4
  • Managed Artifact Repository
  • 3
  • Resource Planning
  • 4
  • Traceability
Recommends
9/10

Information Technology

Efficient project management tool

Vendor Capability Satisfaction

  • 3
  • Availability and Quality of Training
  • 4
  • Breadth of Features
  • 3
  • Business Value Created
  • 3
  • Ease of Customization
  • 3
  • Ease of Data Integration
  • 4
  • Ease of Implementation
  • 4
  • Ease of IT Administration
  • 3
  • Product Strategy and Rate of Improvement
  • 4
  • Quality of Features
  • 4
  • Usability and Intuitiveness
  • 3
  • Vendor Support

Product Feature Satisfaction

  • 3
  • ALM Integration
  • 3
  • Automation
  • 4
  • Bug Tracking and Issue Management
  • 3
  • Visual Analysis Design
  • 3
  • Workflow Management
  • 4
  • Agile Work Management
  • 3
  • Analytics and Reporting
  • 3
  • Artifact Management
  • 3
  • Managed Artifact Repository
  • 4
  • Resource Planning
  • 4
  • Traceability
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