What is Highspot?
Highspot is the sales enablement platform that reps love. We empower companies to elevate customer conversations that drive strategic growth. Our intuitive platform combines intelligent content management, training, contextual guidance, customer engagement, and actionable analytics. Go-to-market teams use Highspot to deliver a unified buying experience that increases revenue, customer satisfaction, and retention.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
100 Plan to Renew
81 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Highspot?
Pros
- Reliable
- Fair
- Acts with Integrity
- Friendly Negotiation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Sales Collateral Management
Intelligent Search
Application Integration
Collaboration
Onboarding and Training
Multi Device Capability
Next-Best-Action Recommendations
Content Analytics and Scoring
Vendor Capability Ratings
Vendor Support
Quality of Features
Ease of Implementation
Business Value Created
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Highspot Reviews
Anddrew A.
- Role: Consultant
- Industry: Retail
- Involvement: End User of Application
Submitted Jan 2023
The ideal location for sales facilitation
Likeliness to Recommend
What differentiates Highspot from other similar products?
The issue is that consumers may find it challenging to stay current due to the volume of content they must manage and the nearly continual changes made to products, services, and general marketing content. Highspot assists by providing fresh content and minimizing the possibility of using out-of-date data. The tool was superb.
What is your favorite aspect of this product?
It has changed the way we presently view our onboarding programs in order to give scalable e-learning training. It takes a lot of work to create an e-learning course, but Highspot has made it simple with its drag-and-drop design tools. After a lesson is authorized, anyone can add it to their own custom course by using the lesson library that we decided to develop.
What do you dislike most about this product?
If there was a method to make pitches and other marketing materials more unique, that would be great. I also need to learn how to retrieve my pitches from their storage regions because I still don't understand how the user interface works.
What recommendations would you give to someone considering this product?
Of course, I advise using Highspot. This is a terrific approach to streamlining your sales process and determining when and how to devote more time to your clients or prospects. This is a fantastic approach to share with your team which material works and store content in the cloud. Organize your "Spots" from the start to ensure success!
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Inspires Innovation
Stefan H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Organizing, storing, and sharing sales
Likeliness to Recommend
What differentiates Highspot from other similar products?
Above all, it increases the level of cooperation between our Sales Training & Enablement department, the field, and marketing. We have never had the advantage of finding materials quickly or reusing the most recent content. Once we incorporate SFDC, I'm sure we'll achieve even greater synergy.
What is your favorite aspect of this product?
I enjoy putting together a personalized selection of content for a customer and then seeing what they have read and how much time they have spent on each page, which enables me to have more pertinent conversations with them in the future. Our pitches' content has been improved. As a consequence, potential customers will like working with us.
What do you dislike most about this product?
Search engine technology still has a lot to learn before it can perform to its full potential. When we type a phrase into the search bar and then click on a document, we are not immediately returned to the time we entered; instead, we must perform more searches inside the page to find it.
What recommendations would you give to someone considering this product?
Think about using a single platform for enabling. When everything is put together, management and measurement are considerably simpler! It's a fantastic tool for business, and their support staff is excellent at resolving our problems. That's why I advise using this tool so that you and your business can work quickly and generate revenue using a solid strategy.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Effective Service
Daniel K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
Organize the internal content very well
Likeliness to Recommend
What differentiates Highspot from other similar products?
It allows us to upload current marketing materials to Highspot so that our sales team can use this content. We also enjoy the analytics functionality to show us what content hasn't been updated within a certain period of time.
What is your favorite aspect of this product?
Organize and display advertising material, Allows you to create smart pages, very easy to navigate, create and launch new content and informative pages for our team, Keeps materials organized, allows you to edit documents online, is good for file sharing promoting collaboration between the team.
What do you dislike most about this product?
The directory could be improved. Uploading and tagging documents is sometimes cumbersome.
What recommendations would you give to someone considering this product?
it is ideal for organizations that have many internal documents that people need to refer to constantly
Pros
- Trustworthy
- Efficient Service
- Saves Time
- Respectful
Cons
- Less Generous
- Less Transparent
