What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
94 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Respectful
- Fair
- Security Protects
- Helps Innovate
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Video Conferencing
Instant Messaging
Audio Conferencing VoIP
Facilitator Functions
Screen Share
Audio Conferencing Call in Bridge
Audio Controls
Virtual Whiteboard
File Transfer
Keyboard Mouse Control
Application Share
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
GoTo Meeting Reviews
Andrea M.
- Role: Sales Marketing
- Industry: Construction
- Involvement: End User of Application
Submitted Jul 2020
GoToMeeting for Audio and video conferencing
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting has a wide range of features for video and web conferencing. The support is available for 24.7.12.365 and allocated for free.
What is your favorite aspect of this product?
Ease of deploying GoToMeeting is what I liked during the initial implementation. Video and audio calls works perfectly mainly when the internet connection is stable.
What do you dislike most about this product?
The then issues that I was experiencing on GoToMeeting were all rectified by the vendor customer support.
What recommendations would you give to someone considering this product?
GoToMeeting requires stable cloud computing to get the most out of it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Wendy K.
- Role: Information Technology
- Industry: Construction
- Involvement: End User of Application
Submitted Jul 2020
GoToMeeting is the best tool for Video calls
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting encompasses a wide range of robust features that always enables us to get the most out of it. GoToMeeting generates a link for joining meetings.
What is your favorite aspect of this product?
I like that GoToMeeting has a readily available customer support. Ease of initiating and recording meetings is another great thing.
What do you dislike most about this product?
GoToMeeting has not yet discouraged me on it's capabilities.
What recommendations would you give to someone considering this product?
The mobile application is the best to always stay logged in.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Andrea R.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2020
Conducting virtual meetings with GoToMeeting
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting has an independent SaaS program that do not need to be integrated to other programs in order to work. It has a clean UI and slick design compared to other related services.
What is your favorite aspect of this product?
I like the fact that GoToMeeting has SaaS, Mobile and desktop software, which are all easy to setup and use. Video conferencing feature is robust enough to produce HD quality videos.
What do you dislike most about this product?
I am fully satisfied on my end, hoping that this tool is going to remain the same.
What recommendations would you give to someone considering this product?
To avoid logging in regularly on the web applications, I recommend using the mobile program.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
