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Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

83

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

80

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Sharon L.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Reliable and user friendly lacks advanced features

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

- quite intuitive interface; the minimalist design reduces learning curve and allows participants to quickly join a meeting - the product is very reliable, designed for quick set up and easy to use for a wide audience

What is your favorite aspect of this product?

Google Meet is browser based so users can join a meeting with ai single click from an invite without being forced to download a separate application or install any plug-in. So this is my favorite aspect as it is ideal for any ad-hoc meetings and users who are not tech savvy.

What do you dislike most about this product?

Function wise, it is not as attractive as Microsoft Teams. Teams has much deep integration with the M365 ecosystem, with a single space for chat, instant messages, calls and video meetings. Teams offers more advanced functionality and features than Google Meet.

What recommendations would you give to someone considering this product?

My recommendations to give someone considering this product is to do research about the features and functionalities for similar products beforehand. Each of these similar products has their own pros and cons. There are many similar products (eg Zooms, Teams) in the market so it depends on a user's needs to find a product best to suit their needs. Google Meet is ideal for those who do not require extensive set of advanced features and other robust tools for virtual meetings.

Pros

  • Efficient Service
  • Saves Time
  • Respectful
  • Helps Innovate

Mayank G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2025

A reliable, easy-to-use video conferencing tool.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet stands out with seamless integration into Google Workspace, real-time captions, low bandwidth optimization, and secure, easy access via browser—no downloads required, ideal for enterprise and education.

What is your favorite aspect of this product?

Its seamless integration with Google Workspace makes scheduling, joining, and collaborating in meetings effortless and highly efficient.

What do you dislike most about this product?

Limited advanced features compared to competitors like Zoom, such as breakout rooms or whiteboarding, can hinder interactive meeting experiences.

What recommendations would you give to someone considering this product?

Ideal for Google Workspace users; ensure stable internet and explore extensions to enhance functionality and overcome basic feature limitations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Chandrika S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Jun 2025

Nice and easy to use

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It integrates with other Google apps

What is your favorite aspect of this product?

UI and feature

What do you dislike most about this product?

Occasionally I use..so as of now I don't have any

What recommendations would you give to someone considering this product?

Go for it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons

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