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Google Meet Logo
Google Meet Logo
Google

Google Meet

8.8 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

89 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

Virtual Whiteboard

79

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

Alison G.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Very easy to use, customer service was great

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

I think Google Meet is similar to others but i would definitely choose this over them

What is your favorite aspect of this product?

I like everything, and the customer service is great

What do you dislike most about this product?

The system doesnt really have anything to dislike

What recommendations would you give to someone considering this product?

Have a play around and you will be able to operate it in no time. Really easy and great customer service if you need it

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Efficient Service

Aakash K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Google Meet, One of the best Platform for Meetings

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

The quality of Meetings

What is your favorite aspect of this product?

Whiteboard

What do you dislike most about this product?

Screen sharing is sometimes a problem

What recommendations would you give to someone considering this product?

Just go for it without any second thought

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Diego F.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Great real time meeting tool

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

I have used in the past MS Teams and for sure Google meet it is the best! It is fast and efficient. It identifies the network status and allows multiple adjustments to be made to improve audio and video. The host controls are great and you can add multiple activities like polls, Q&A and transcripts. The annotations when you share your screen it is perfect to highlight topics.

What is your favorite aspect of this product?

Screen share annotations, transcripts, the effects section and the host controls.

What do you dislike most about this product?

Google meet doesn't have a native capability to allow remote control of a laptop and you can't share files in in-call messages and even work in a i.e google drive file with a collaborative mode.

What recommendations would you give to someone considering this product?

The perfect solution for your company real time meetings: easy to use, easy to setup and easy to find the right settings. The performance is amazing, specially when you are sharing and i.e with video. Google meet have the perfect and balanced features to use in your business.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Most Popular Google Meet Comparisons

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