
What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Meet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Meet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Instant Messaging
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Meet Reviews
Sharon L.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jul 2025
Reliable and user friendly lacks advanced features
Likeliness to Recommend
What differentiates Google Meet from other similar products?
- quite intuitive interface; the minimalist design reduces learning curve and allows participants to quickly join a meeting - the product is very reliable, designed for quick set up and easy to use for a wide audience
What is your favorite aspect of this product?
Google Meet is browser based so users can join a meeting with ai single click from an invite without being forced to download a separate application or install any plug-in. So this is my favorite aspect as it is ideal for any ad-hoc meetings and users who are not tech savvy.
What do you dislike most about this product?
Function wise, it is not as attractive as Microsoft Teams. Teams has much deep integration with the M365 ecosystem, with a single space for chat, instant messages, calls and video meetings. Teams offers more advanced functionality and features than Google Meet.
What recommendations would you give to someone considering this product?
My recommendations to give someone considering this product is to do research about the features and functionalities for similar products beforehand. Each of these similar products has their own pros and cons. There are many similar products (eg Zooms, Teams) in the market so it depends on a user's needs to find a product best to suit their needs. Google Meet is ideal for those who do not require extensive set of advanced features and other robust tools for virtual meetings.
Pros
- Efficient Service
- Saves Time
- Respectful
- Helps Innovate

Mayank G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2025
A reliable, easy-to-use video conferencing tool.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet stands out with seamless integration into Google Workspace, real-time captions, low bandwidth optimization, and secure, easy access via browser—no downloads required, ideal for enterprise and education.
What is your favorite aspect of this product?
Its seamless integration with Google Workspace makes scheduling, joining, and collaborating in meetings effortless and highly efficient.
What do you dislike most about this product?
Limited advanced features compared to competitors like Zoom, such as breakout rooms or whiteboarding, can hinder interactive meeting experiences.
What recommendations would you give to someone considering this product?
Ideal for Google Workspace users; ensure stable internet and explore extensions to enhance functionality and overcome basic feature limitations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Chandrika S.
- Role: Consultant
- Industry: Consulting
- Involvement: Vendor Selection and Purchasing
Submitted Jun 2025
Nice and easy to use
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It integrates with other Google apps
What is your favorite aspect of this product?
UI and feature
What do you dislike most about this product?
Occasionally I use..so as of now I don't have any
What recommendations would you give to someone considering this product?
Go for it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing