
What is ArcGIS Pro?
ArcGIS Pro is the premier desktop geographic information system (GIS) application. Crafted with user-driven innovations, it offers unparalleled tools and capabilities that support your work. Users can maintain spatial data effectively; generate stunning 2D, 3D, and 4D visualizations; and conduct advanced mapping analytics. The seamless data sharing within the ArcGIS system fosters valuable GIS solutions and insights.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
93 Plan to Renew
3
Since last award
72 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ArcGIS Pro?
Pros
- Reliable
- Enables Productivity
- Respectful
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
High Quality Maps
Geospatial Technology
Spatial Analysis
Map Customization
Map Manipulation
Data Visualization GIS
Data Integration GIS
Imaging and Production
Geo Coding
3D Visuals
Mobile
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Vendor Support
ArcGIS Pro Reviews

Nyengeterai Faith M.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Apr 2024
Fantastic Product
Likeliness to Recommend
What differentiates ArcGIS Pro from other similar products?
High quality maps
What is your favorite aspect of this product?
Ease of data importation and high quality maps
What do you dislike most about this product?
No dislikes
What recommendations would you give to someone considering this product?
Best GIS product
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted May 2023
Easy to use
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Astha C.
- Role: Student Academic
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
Best maps are generates
Likeliness to Recommend
What differentiates ArcGIS Pro from other similar products?
It helps to create map, analyze data and many more.
What is your favorite aspect of this product?
All have different aspects ArcGIS Desktop: This is a suite of desktop applications for creating, editing, analyzing, and sharing GIS data. It includes ArcMap, ArcGIS Online: This is a cloud-based platform for creating and sharing web maps and apps. It allows users to create and share maps, apps, and data with others. ArcGIS Server: This is a server-based GIS platform that allows organizations to deploy and manage GIS services, such as map services, geoprocessing services, and feature services. ArcGIS Enterprise: This is a complete GIS platform that includes ArcGIS Server, Portal for ArcGIS, and other components.
What do you dislike most about this product?
Heavy data process takes soo much long time. Sometimes it crashes due to kuch load.
What recommendations would you give to someone considering this product?
If you love maps use Arc products
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing