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ArcGIS Pro Logo Award Winner Product Badge
ArcGIS Pro Logo Award Winner Product Badge
ESRI Ltd

ArcGIS Pro

Composite Score
7.8 /10
CX Score
7.9 /10
Category
ArcGIS Pro
7.8 /10

What is ArcGIS Pro?

ArcGIS Pro is the premier desktop geographic information system (GIS) application. Crafted with user-driven innovations, it offers unparalleled tools and capabilities that support your work. Users can maintain spatial data effectively; generate stunning 2D, 3D, and 4D visualizations; and conduct advanced mapping analytics. The seamless data sharing within the ArcGIS system fosters valuable GIS solutions and insights.

Company Details


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Awards & Recognition

ArcGIS Pro won the following awards in the Geographic Information Systems category

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ArcGIS Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ArcGIS Pro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

3
Since last award

72 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ArcGIS Pro?

0% Negative
7% Neutral
93% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Effective Service

Feature Ratings

Average 85

High Quality Maps

89

Geospatial Technology

88

Spatial Analysis

87

Map Customization

87

Map Manipulation

86

Data Visualization GIS

86

Data Integration GIS

85

Imaging and Production

83

Geo Coding

80

3D Visuals

79

Mobile

78

Vendor Capability Ratings

Average 78

Quality of Features

87

Breadth of Features

81

Business Value Created

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

78

Usability and Intuitiveness

77

Ease of Customization

76

Ease of Implementation

75

Ease of IT Administration

74

Availability and Quality of Training

71

Vendor Support

70

ArcGIS Pro Reviews

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2021

Fantastic product that grows with your needs.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

davit t.

  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

fantastic product

Likeliness to Recommend

9 /10

What differentiates ArcGIS Pro from other similar products?

ArcGis have a many features

What is your favorite aspect of this product?

I like maps and arctoolbox

What do you dislike most about this product?

very slow interface

What recommendations would you give to someone considering this product?

by faster to use

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Wastes Time

Giorgi A.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2020

Perfect but too pricey

Likeliness to Recommend

9 /10

What differentiates ArcGIS Pro from other similar products?

it has lots of different powerfool tools for GIS services

What is your favorite aspect of this product?

Quality and reliability.

What do you dislike most about this product?

It's too expensive

What recommendations would you give to someone considering this product?

For personal use, I think it's too expensive. But if you are planning to select GIS software for organization, it will be the best choice without alternative

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service
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