What is Employment Hero?
Employment Hero (formerly Humi) is an all-in-one platform for Payroll, HR, Benefits & Hiring. From hired to retired – and everything in between, Employment Hero is a leading HR, recruitment, payroll and employee engagement platform. Offering employment software, solutions and services across the United Kingdom, Australia, New Zealand, Singapore , Malaysia and Canada.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
94 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Employment Hero?
Pros
- Efficient Service
- Effective Service
- Fair
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Leave Management
Employee Record
Position Management
Payroll Administration
Time and Attendance
Talent Management
Benefits Administration
Talent Acquisition
Reporting and Analytics
Scheduling
Workforce Planning
Vendor Capability Ratings
Usability and Intuitiveness
Vendor Support
Ease of Implementation
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Ease of Customization
Breadth of Features
Employment Hero Screenshots
Employee profile
People directory
Time off in employee profile
Run payroll
Time tracking timesheet approval
Recruiting job postings
Performance reviews
Employment Hero Reviews
Jennifer C.
- Role: Human Resources
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2023
Super user-friendly!
Likeliness to Recommend
What differentiates Employment Hero from other similar products?
It is super user friendly and adapts we’ll with many other functions we use
What is your favorite aspect of this product?
Probably how easy it is to manage employee time off requests, downloading vacation accruals, etc
What do you dislike most about this product?
Nothing comes to mind
What recommendations would you give to someone considering this product?
I would let them know how user friendly it is, and how to play around in the system because that’s how I self-taught and discovered a lot of really neat features
Pros
- Effective Service
- Caring
- Helps Innovate
- Continually Improving Product
Taylor G.
- Role: Human Resources
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2023
Humi is the ideal Canadian HRIS
Likeliness to Recommend
What differentiates Employment Hero from other similar products?
They're an all-in one platform with a Canadian focus. Excellent service. Constantly evolving and advancing product offerings. They're awesome!
What is your favorite aspect of this product?
I really appreciate the support team. But honestly, even just their time off management makes me very happy. Payroll admin is super easy. It's tough to pick a favourite!
What do you dislike most about this product?
There are no opportunities for supporting US employees unfortunately.
What recommendations would you give to someone considering this product?
If you know you're going to stay in Canada for now and in the future, I cannot recommend Humi highly enough. If you've got international employees, it may not be the best fit long-term.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Effective Service
Brett S.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted May 2023
Intuitive product, with a clean interface.
Likeliness to Recommend
What differentiates Employment Hero from other similar products?
Humi provides simple to understand payroll and compensation management options that are intuitive for both management and staff.
What is your favorite aspect of this product?
Recording time off and marking down my time is extremely easy to do. Moreover, the profile/job overview gives me a good glimpse into where I have come from in my current role, and what my trajectory looks like.
What do you dislike most about this product?
The load times for the Paystub tab can be quite cumbersome most of the time.
What recommendations would you give to someone considering this product?
Humi is a superb option for those looking to have most (if not all) of their HR ducks in a single basket.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy