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EmploymentHero

Employment Hero

Composite Score

8.0 /10

CX Score

8.2 /10

11 Reviews Write a Review

What is Employment Hero?

Employment Hero (formerly Humi) is an all-in-one platform for Payroll, HR, Benefits & Hiring. From hired to retired – and everything in between, Employment Hero is a leading HR, recruitment, payroll and employee engagement platform. Offering employment software, solutions and services across the United Kingdom, Australia, New Zealand, Singapore , Malaysia and Canada.

Company Details

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Employment Hero Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

92 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Employment Hero?

0% Negative

0% Neutral

100% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 90

Self Service Portal

Tax Form Preparation

Vacation and Leave Tracking

Direct Deposit

Accounting Systems Interface

Taxation Deduction

HR Systems Interface

Benefits Calculation

Time and Attendance

Compensation Management

Retirement Plan Tracking

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Business Value Created

Ease of IT Administration

Quality of Features

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Also Featured in...

Human Capital Management - Midmarket

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View Employment Hero in this category (opens in a new tab)

Employment Hero Screenshots

Employment Hero Reviews

jazz d.

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

Efficient, Accurate, and Essential for Modern Bus

Likeliness to Recommend

8 /10

What differentiates Employment Hero from other similar products?

Efficient, Accurate, and Essential for Modern Businesses

What is your favorite aspect of this product?

Payroll functionality

What do you dislike most about this product?

limited taxation features

What recommendations would you give to someone considering this product?

I have been using HUMI for almost a year now. It is an efficient, accurate, and essential for Modern/small Businesses. This payroll platform offers intuitive dashboards and step-by-step wizards, making them accessible and easy to use even for beginners. The support team is very responsive and they make sure to get back to you the same day which is amazing!!!

Pros

Performance Enhancing
Enables Productivity
Efficient Service
Respectful

Darren L.

Role: C-Level
Industry: Not for Profit
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Apr 2025

Humi has made us more effective and efficient

Likeliness to Recommend

9 /10

What differentiates Employment Hero from other similar products?

Humi has all the features that we need, including Time Off and compensation functions. Humi streamlined our operational services, thereby reducing stress, workload, and creating a happier administration/operational team.

What is your favorite aspect of this product?

usability and accessibility to information

What do you dislike most about this product?

not much. I am very satisfied with Humi

What recommendations would you give to someone considering this product?

consider what your needs are ... something that keeps your organization operationally slim will help your organization

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Susanne V.

Role: Finance
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

A very affordable, quality payroll solution

Likeliness to Recommend

10 /10

What differentiates Employment Hero from other similar products?

Easy to use and provides excellent support

What is your favorite aspect of this product?

T4 submissions are super easy now.

What do you dislike most about this product?

I would like to be able to set the log out time

What recommendations would you give to someone considering this product?

Make sure you walk your staff through the process first to ensure it is a good experience.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Employment Hero

What is Employment Hero?

Company Details

Need Assistance?

Employment Hero Ratings

92 Likeliness to Recommend

92 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Employment Hero?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Taxation Deduction Ability to calculate and deduct appropriate taxes

HR Systems Interface Ability to interface with the organization’s HR system.

Benefits Calculation Ability to calculate benefits

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Human Capital Management - Midmarket

Employment Hero Screenshots

Employee profile

People directory

Time off in employee profile

Run payroll

Time tracking timesheet approval

Recruiting job postings

Performance reviews

Employment Hero Reviews

jazz d.

Efficient, Accurate, and Essential for Modern Bus

Likeliness to Recommend

Pros

Darren L.

Humi has made us more effective and efficient

Likeliness to Recommend

Pros

Susanne V.

A very affordable, quality payroll solution

Likeliness to Recommend

Pros

Title

Feature Ratings

Self Service Portal

Tax Form Preparation

Vacation and Leave Tracking

Direct Deposit

Accounting Systems Interface

Taxation Deduction

HR Systems Interface

Benefits Calculation

Time and Attendance

Compensation Management

Retirement Plan Tracking

Vendor Capability Ratings

Usability and Intuitiveness

Vendor Support

Ease of Implementation

Business Value Created

Ease of IT Administration

Quality of Features

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement