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Docusign

DocuSign CLM

8.2 /10
Category
DocuSign CLM
8.2 /10

What is DocuSign CLM?

DocuSign CLM (Contract Lifecycle Management) allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The end result is an accelerated pace of doing business, increased compliance, and more efficient employees.

Company Details


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Awards & Recognition

DocuSign CLM won the following awards in the Contract Lifecycle Management category

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DocuSign CLM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocuSign CLM.

89 Likeliness to Recommend

95 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocuSign CLM?

6% Negative
6% Neutral
88% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Helps Innovate

Feature Ratings

Average 85

E-Signature

94

Contract Approval

87

Clause Management

87

Contract Authoring

86

Integration

84

OCR Support

84

Obligation Management

84

Reporting Analytics

83

Searchable Repository

82

Redlining

82

Workflow

81

Vendor Capability Ratings

Average 84

Ease of Data Integration

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of Implementation

86

Quality of Features

86

Availability and Quality of Training

85

Vendor Support

84

Ease of Customization

83

Breadth of Features

83

Ease of IT Administration

80

Product Strategy and Rate of Improvement

80

DocuSign CLM Reviews

Aakash M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Apr 2023

Best CLM tool.

Likeliness to Recommend

9 /10

What differentiates DocuSign CLM from other similar products?

It is easy to use. Not complex like other tools. Just an hour of training is enough.

What is your favorite aspect of this product?

The efficiency of this tool to manage contracts and user friendly.

What do you dislike most about this product?

Nothing to dislike in this tool.

What recommendations would you give to someone considering this product?

Give it a shot. You won’t regret. This is value for money.

Pros

  • Client Friendly Policies
  • Fair
  • Includes Product Enhancements
  • Friendly Negotiation

Will K.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Streamlines Contract Management

Likeliness to Recommend

8 /10

What differentiates DocuSign CLM from other similar products?

DocuSign CLM offers seamless integration with other business tools, such as Salesforce, Microsoft Office, and others. This allows users to streamline their workflows and reduce the need for manual data entry and other repetitive tasks. It also has integration with e-signature which allows users to manage the entire contract lifecycle, from creation to signature, within a single platform.

What is your favorite aspect of this product?

Since contracts often involve sensitive information, I appreciate the powerful security DocuSign CLM provides. The platform uses state-of-the-art encryption technology and offers multi-factor authentication, ensuring that sensitive contract information is protected at all times. This is particularly important for our business which deals with confidential and proprietary information.

What do you dislike most about this product?

While DocuSign CLM is designed to be user-friendly and intuitive, some people at my office have found the platform to be a bit overwhelming and difficult to navigate, especially when first starting out. This can be particularly challenging for those who have limited experience with contract management software.

What recommendations would you give to someone considering this product?

When deciding on a software product, it is crucial to assess your business requirements and determine whether DocuSign CLM aligns with them. Take into account your company's size, the amount of contracts you handle, and any specific obstacles you face in managing contracts. DocuSign CLM offers a free trial period, which allows you to test the product and see if it meets your needs. Take advantage of this trial period to get a feel for the platform and determine if it's the right fit for your business.

Pros

  • Includes Product Enhancements
  • Security Protects
  • Continually Improving Product
  • Performance Enhancing

Flourish T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

My go-to Contract Management Solutions!

Likeliness to Recommend

10 /10

What differentiates DocuSign CLM from other similar products?

DocuSign CLM stands out from other similar products due to its comprehensive and customizable features. With DocuSign CLM, users can easily manage contracts throughout the entire lifecycle, from creation to signature to renewal. Additionally, the platform offers advanced reporting and analytics capabilities, as well as the ability to integrate with other business systems. All in all, DocuSign CLM provides a streamlined and efficient contract management solution for businesses of all sizes.

What is your favorite aspect of this product?

My favorite aspect of DocuSign CLM is its ability to streamline the contract management process. The platform allows for easy collaboration and tracking of contract changes, ensuring that all parties involved are on the same page. Also, the automated workflows and templates save time and reduce errors. DocuSign CLM has greatly improved our contract management efficiency.

What do you dislike most about this product?

There are a few aspects of DocuSign CLM that I find challenging. Specifically, I find the user interface to be somewhat confusing and unintuitive. Also, the process for creating and managing templates can be time-consuming and frustrating. Overall, while I appreciate the functionality that DocuSign CLM offers, I do find myself wishing for a more streamlined and user-friendly experience.

What recommendations would you give to someone considering this product?

When considering DocuSign CLM, it is important to evaluate your business needs and determine if the platform aligns with your goals. Some key benefits of DocuSign CLM include streamlined contract management, increased visibility and control, and improved compliance. Also, the platform offers customizable workflows and reporting features to fit your specific needs. It is recommended to thoroughly research and compare DocuSign CLM with other contract management solutions before making a decision.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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