What is Dialogflow?
Give users new ways to interact with your product by building engaging voice and text-based conversational interfaces, such as voice apps and chatbots, powered by AI.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
98 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dialogflow?
Pros
- Saves Time
- Reliable
- Security Protects
- Respectful
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Knowledgebase
Multi-channel
Natural Language Processing
Scheduled Availability
Application Programming Interface
Workflow Processing
Learning and Adaptability
Personalized Service
Voice or Text Input
Wayfinding
Leads Generation
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Customization
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of IT Administration
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Dialogflow Reviews
Grace W.
- Role: Human Resources
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2021
My Experience With Dialogflow
Likeliness to Recommend
What differentiates Dialogflow from other similar products?
What makes this software different is that it supports both audio and text conversations unlike most software that only support text conversations.
What is your favorite aspect of this product?
This tool offers a great interface and it is AI driven for better performance. Also, this tool comes with many helpful features and using it easy as well.
What do you dislike most about this product?
While the tool works well and with great features, I find it a bit pricey
What recommendations would you give to someone considering this product?
For people looking forward to implementing Dialogflow, I recommend them to go ahead as this software hasn't disanointed me so far. It is pure 'talent'.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service