What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Performance Enhancing
- Enables Productivity
- Reliable
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Planning and Scheduling
Resource Management
Time & Expense Tracking
Reporting
Hierarchical Task Management
Budget Management
Dependency and Milestone Tracking
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
Confluence Reviews
Omer N.
- Role: Consultant
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
a must-have product
Likeliness to Recommend
What differentiates Confluence from other similar products?
Rich content management system makes it unique in the market
What is your favorite aspect of this product?
sharing knowledge, sharing documents, contributing
What do you dislike most about this product?
There is nothing about Confluence that I deslike
What recommendations would you give to someone considering this product?
I would definitely recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kirolus G.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2023
Great product
Likeliness to Recommend
What differentiates Confluence from other similar products?
the unlimited spaces Confluence offers us and the ability to create and organize as much content as our teams need to provide a flexible and scalable solution for knowledge management with a powerful search and the hierarchical system making it easy to navigate and locate relevant information. The integration with other Atlassian suite of products, Confluence seamlessly integrates with other tools like Jira, providing a comprehensive solution for project management and collaboration.
What is your favorite aspect of this product?
The comprehensive suite of services that are linked to confluence like Jira and the integrations available to allow for seamless workflows and collaboration.
What do you dislike most about this product?
Sometimes some functions aren't as intuitive as we would like, and creates the need for workarounds. Although this is generally a minor and minimal occurrence.
What recommendations would you give to someone considering this product?
Atlassian in general is excellent if you are using the full product suite, which I would highly recommend using confluence with other products in the suite like Jira for maximum output and efficiency in your organisation!
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Sanil J.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2023
Fantastic product
Likeliness to Recommend
What differentiates Confluence from other similar products?
Easy to understand and documents
What is your favorite aspect of this product?
We can tag a person from the document.
What do you dislike most about this product?
a little confusing.
What recommendations would you give to someone considering this product?
All works fine for me and i feel it is a complete package.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
