What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Performance Enhancing
- Enables Productivity
- Reliable
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Planning and Scheduling
Resource Management
Time & Expense Tracking
Reporting
Hierarchical Task Management
Budget Management
Dependency and Milestone Tracking
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Vendor Support
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Confluence Reviews
Karen L.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Segmented team spaces for transparency
Likeliness to Recommend
What differentiates Confluence from other similar products?
The language used is accessible to a broad, general audience, and the text is free of grammatical, spelling, and punctuation errors. The content of the enhanced text is as close as possible to the original text, and no new aspects have been added. It has sections organized by kind of initiative, including webinars, trade exhibits, newsletters, etc. For a comprehensive view, Confluence seamlessly integrates with meeting apps. When a customer provides feedback on a loyalty program or successful segmentation strategy, this integration automatically adds CRM records displaying verified marketing offers, backlog influence, and customer feedback.
What is your favorite aspect of this product?
Participants use Confluence's feedback tools to comment on campaign elements that generate interest among prospects, resulting in productive conversations for our representatives. In addition, contributors can identify areas where messaging was ineffective due to industry misalignment, providing insights for future executions.
What do you dislike most about this product?
While Confluence's text-heavy format may be less appealing than the trendy enterprise social networks to some, its strength lies in its flexibility. The platform allows information to be gathered from any source, comments to be segmented and customizable, and the flow to be seamlessly documented in the relevant systems. This ensures the continuous refinement of tactics based on real-world experiences.
What recommendations would you give to someone considering this product?
Marketing teams struggling to capture authentic qualitative information at scale should explore an extensible platform like Confluence. Its ability to aggregate partner signals provides a solid foundation for refining strategies.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sean S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Easy Resource Management
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence's intuitive interface and robust collaboration features make it stand out from other similar programs. Additionally, Confluence offers seamless integration with other Atlassian tools, such as Jira, enabling seamless project management and documentation. Confluence's rich text editor and version control capabilities ensure that documentation remains up-to-date and accessible to team members at all times.
What is your favorite aspect of this product?
Centralizing documentation and streamlining collaboration are the strengths of the platform. A user-friendly interface simplifies document creation, editing, and organization, while integration with other Atlassian tools promotes seamless project management. Confluence has version history and commenting features that facilitate effective collaboration, continuously refining and improving resource management procedures.
What do you dislike most about this product?
For large document repositories, however, it could benefit from improved navigation and organization capabilities. The user experience would be improved, especially for accessing specific resource management practices within large documentation repositories, by enhancing the search functionality to provide more relevant results and advanced filtering options.
What recommendations would you give to someone considering this product?
Team members can collaborate effectively to continuously refine and improve resource management practices through the platform's collaboration features, including version history and commenting. Confluence is an invaluable asset for streamlining resource management tasks due to its intuitive interface, seamless integration with other Atlassian tools, and robust collaboration features. It promotes transparency, efficiency, and consistency in resource management processes by centralizing documentation and facilitating collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Anuroop V.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jan 2024
Easy to use product for daily use
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence, developed by Atlassian, stands out among similar products due to its emphasis on collaboration, customisation, and integration capabilities. It serves as a centralised platform for teams to create, organise, and share content, fostering transparency and knowledge sharing. Offering flexibility and customisation options, Confluence allows users to tailor spaces, pages, and templates to suit their specific needs and workflows. Its seamless integration with other Atlassian products like Jira and Trello enhances cross-functional collaboration, while integration with third-party tools extends its versatility.
What is your favorite aspect of this product?
one notable aspect of Confluence that many users appreciate is its robust collaboration features, which enable teams to work together seamlessly on projects, share knowledge, and streamline communication. Additionally, its flexibility and customisation options allow users to adapt the platform to their specific needs and workflows, enhancing productivity and collaboration within organisations.
What do you dislike most about this product?
In some cases, users may encounter performance issues, particularly when working with large documents or complex projects. Slow loading times or occasional system glitches can disrupt productivity and frustrate users.
What recommendations would you give to someone considering this product?
Take advantage of Confluence's trial or demo options to explore its features and capabilities. Experiment with creating pages, organising content, collaborating with team members, and integrating with other tools to understand how Confluence aligns with your workflow.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy