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Confluence Logo Award Winner Product Badge
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Atlassian

Confluence

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Confluence
9.0 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details


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Awards & Recognition

Confluence won the following awards in the Project Management - Enterprise category

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Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

1% Negative
3% Neutral
96% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Reliable
  • Fair

Feature Ratings

Average 87

Collaboration

90

Document Management

89

Workflow Management

86

Planning and Scheduling

86

Resource Management

86

Time & Expense Tracking

86

Reporting

85

Hierarchical Task Management

85

Budget Management

84

Dependency and Milestone Tracking

84

Mobile Access

80

Vendor Capability Ratings

Average 85

Quality of Features

87

Business Value Created

86

Ease of IT Administration

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Breadth of Features

85

Usability and Intuitiveness

85

Ease of Implementation

85

Ease of Customization

84

Availability and Quality of Training

82

Vendor Support

82

Confluence Reviews

Peter H.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy to implement and manage

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

Ease of use by broad team

What is your favorite aspect of this product?

remote friendly, different templates available

What do you dislike most about this product?

may not fit small business budget.

What recommendations would you give to someone considering this product?

research and review demo with team

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Saves Time

Eleonora A.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Using Confluence to Unlock Marketing Magic

Likeliness to Recommend

8 /10

What differentiates Confluence from other similar products?

Powered by customizable boards and lists, Confluence is distinguished by its sophisticated Kanban-style organization. The resources are organized into logical stages, making them easy to search and neatly segmented. Our fluid workflows are color-coded for a clear overview.

What is your favorite aspect of this product?

Confluence fosters a knowledge-sharing environment where anyone can contribute assets or insights as cards, harnessing diverse perspectives. Discussions are transparent, making the thinking behind decisions clear and boosting innovation across our division. Confluence has an intuitive interface that streamlines processes and unlocks opportunities.

What do you dislike most about this product?

Minor updates are less likely to slip by with daily communications. Time-sensitive interactions can be highlighted to maintain the work pace.

What recommendations would you give to someone considering this product?

Overall, Confluence streamlines processes and unlocks new wells of creativity. A centralized knowledge base is easily accessible, fueling success at every stage. I recommend Confluence to any team looking to improve collaboration and take their business to new heights.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Zulfan H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Our technology and product bible

Likeliness to Recommend

8 /10

What differentiates Confluence from other similar products?

It is the platform that is greatly familiar with our team, hence the change of vendor or solution will seem to be impossible

What is your favorite aspect of this product?

Features that are allowing our team to write in their own style,

What do you dislike most about this product?

Lack of licenses monitoring, once you buy 300 licenses, it should be sending you reminder if it is about to exceed

What recommendations would you give to someone considering this product?

Most company will probably be very familiar with this, and it is that way for many reasons, integration with Jira is one of the best thing

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Slower Product Innovation
  • Commodity Features
  • Charges for Enhancements

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