What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Performance Enhancing
- Enables Productivity
- Reliable
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Planning and Scheduling
Resource Management
Time & Expense Tracking
Reporting
Hierarchical Task Management
Budget Management
Dependency and Milestone Tracking
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
Confluence Reviews
Naveen S.
- Role: Consultant
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Confluence - The Best Documentation tool
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence stands out with its user-friendly interface, robust collaboration tools, seamless Atlassian integration, customizable workspaces, and extensive marketplace. It promotes real-time collaboration, enhances productivity, and ensures efficient documentation processes for teams of all sizes.
What is your favorite aspect of this product?
Confluence's most favored aspect is its intuitive interface, robust collaboration features, and seamless integration with other Atlassian products.
What do you dislike most about this product?
Common dislikes about Confluence often revolve around its complexity for new users, occasional performance issues, and the learning curve associated with mastering its features. Some users find the initial setup and configuration challenging, while others may experience difficulties in finding specific features or navigating the platform efficiently.
What recommendations would you give to someone considering this product?
Here are recommendations for someone considering Confluence: Utilize available resources. Start with a pilot project. Customize to fit your needs. Invest in training. Leverage integrations. Seek community support. Regularly review and optimize.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Michael A.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Mar 2024
Fantastic product
Likeliness to Recommend
What differentiates Confluence from other similar products?
Strengths of Confluence:
What is your favorite aspect of this product?
Collaboration Features
What do you dislike most about this product?
Cost of service
What recommendations would you give to someone considering this product?
Consider your budget and if the cost aligns with the value it offers for your specific needs.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
David T.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2026
Instant Chat Service by 'ZOOM' !
Likeliness to Recommend
What differentiates Confluence from other similar products?
The thing that differentiates Zoom chat from other similar products is its really good and fast responsiveness and easy to send messages within our organization, which is a game changer for us for sure. apart from that, it is easy to learn and deploy in our current environment as it has a clear and concise setup and functionality.
What is your favorite aspect of this product?
My favorite Aspect of Using Zoom Chat is that it has a very good DB manager which makes sure data is safe and secure within the application as it comes with the surety of the Zoom team. They make sure we are safe and there is not security breach for the data. also the user interfasce is something that i love the most about it. We have been using the solution for last 4 years and i feel it has right implemented solutioning, which is making our job easy .
What do you dislike most about this product?
There is nothing to Dislike about as they are a really good a straightforward solution
What recommendations would you give to someone considering this product?
Anyone who is looking for a trusted solution should definately conside them once.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
