Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Cloudflare One Logo Award Winner Product Badge
Cloudflare One Logo Award Winner Product Badge
CloudFlare

Cloudflare One

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Cloudflare One
8.9 /10

What is Cloudflare One?

Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all traffic routed through its intelligent global network, which gets smarter with each new site added. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Cloudflare One won the following awards in the Secure Access Service Edge category

Filter By

Cloudflare One Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cloudflare One.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cloudflare One?

1% Negative
4% Neutral
95% Positive

Pros

  • Trustworthy
  • Helps Innovate
  • Fair
  • Security Protects

Feature Ratings

Average 82

Enablement for Security Teams

86

Network Sandboxes

85

Firewall as a Service (FWaaS)

84

Secure Web Gateway (SWG)

83

Web Application and API Protection (WAAP)

83

SD-WAN

81

Zero Trust

81

Cloud Access Security Broker (CASB)

81

Viable Alternative VS Traditional MPLS

80

Data Analytics / BI / AI

80

Remote Browser Isolation (RBI)

80

Vendor Capability Ratings

Average 81

Business Value Created

87

Breadth of Features

82

Ease of Data Integration

81

Ease of Implementation

81

Usability and Intuitiveness

81

Ease of IT Administration

81

Quality of Features

81

Product Strategy and Rate of Improvement

80

Vendor Support

79

Availability and Quality of Training

79

Ease of Customization

79

Cloudflare One Reviews

Lisandra C.

  • Role: Information Technology
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Protecting our digital lives

Likeliness to Recommend

9 /10

What differentiates Cloudflare One from other similar products?

Cloudflare's strength is in its unified cloud platform. It protects data at the edge, no matter where it is or what kind of threat it faces. It can stop DDoS attacks before they reach you.

What is your favorite aspect of this product?

In the social media world, protecting brand assets like content, data, and customer data is important. Cloudflare's secure web gateways create virtual air-gaps, preventing threats from reaching our endpoints. It also helps with data loss prevention for compliance.

What do you dislike most about this product?

Cloudflare's cloud-native architecture could make it slower for our remote social teams around the world. Some workflows need an on-premise version.

What recommendations would you give to someone considering this product?

As a social media manager, our brand's digital presence is our life. We have lots of sensitive data that criminals want. Security tools alone weren't enough to protect us from today's attackers. Cloudflare's platform gave us the robust edge we required, providing protection across our cloud ecosystem. It secures our SaaS workflows and enforces zero-trust guardrails. We'll never have to worry about catastrophic breaches again.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Raghu M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Cloudflare is easy to use

Likeliness to Recommend

10 /10

What differentiates Cloudflare One from other similar products?

The software comes at a good cost compared to other security tools and provides enough speed for the application and network while protecting the website and web application for DDos attack

What is your favorite aspect of this product?

The tool is easy for Devops team to use to build application more easier because they support more programming languages, it provides enough storage for the projects and top notch security for applications. The tool is more reliable and provides enough customer support.

What do you dislike most about this product?

Cloudflare is expensive to use for software engineering if you are going to use an API and requires a lot of technical knowledge to use the tool to deploy projects and build application on this tool.

What recommendations would you give to someone considering this product?

Yes, I would recommend Cloudflare because it has good infrastructures

Pros

  • Helps Innovate
  • Performance Enhancing
  • Caring
  • Respectful

Peter S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2026

‎Zero trust access and global edge security

Likeliness to Recommend

10 /10

What differentiates Cloudflare One from other similar products?

‎Unlike traditional VPNs or standalone security tools, it provides fast, secure access anywhere, with integrated identity-aware controls, real-time threat protection, and seamless scalability. Its cloud-first architecture and edge distribution reduce latency and improve performance compared to legacy solutions, making it ideal for modern distributed workforces.

What is your favorite aspect of this product?

Its ability to provide secure, fast access from anywhere in the world is one of my favorite parts of it. With its Zero Trust architecture, global edge network, and integrated security tools, I can safely connect to applications without worrying about VPNs or slow performance, making it ideal for my remote and distributed teams working.

What do you dislike most about this product?

‎Cloudflare SASE is doing a solid job of keeping me secure while giving fast, reliable access wherever I am, making it my top priority for working.

What recommendations would you give to someone considering this product?

‎If you integrate it with your existing identity providers, you will get smooth authentication, can leverage its firewall and secure web gateway features to protect against threats.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Cloudflare One Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171