What is Webex Messaging?
Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
95 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Messaging?
Pros
- Respectful
- Performance Enhancing
- Helps Innovate
- Reliable
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Granular Access Management
Document Collaboration
Integration With Productivity Tools
Cross Platform Support
Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Ease of Customization
Webex Messaging Reviews
Vishal R.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2024
It's a solid choice for organizations.
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
It offers features like messaging, file sharing, and video conferencing.
What is your favorite aspect of this product?
Webex Messaging provides end-to-end encryption.
What do you dislike most about this product?
Occasional glitches
What recommendations would you give to someone considering this product?
Take advantage of its strong security features.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
William M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Gordon W.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Great when working correctly
Likeliness to Recommend
What differentiates Webex Messaging from other similar products?
Cisco native communication
What is your favorite aspect of this product?
Works great when it's working properly
What do you dislike most about this product?
Seems to always have connectivity issue
What recommendations would you give to someone considering this product?
Throughly test in the evironment before purchase
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Less Reliable
- Security Frustrates