
What is Cisco Secure Email?
Cisco Email Security offers high availability email protection against the constant, dynamic, rapidly changing threats affecting email today.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Cisco Secure Email?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Malware Blocking
Email Account Protection
Administrator Dashboard and Reporting
End-User Warnings in Email Client Software
Data Loss Prevention
Anti-Spoofing Protection
User Flagging of Suspicious Emails
Threat intelligence Information
Artificial Intelligence / Machine Learning
Phishing Protection
Managed Services Offering
Vendor Capability Ratings
Breadth of Features
Vendor Support
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
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Cisco Secure Email Reviews

Sheyla G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2024
Active security at all times
Likeliness to Recommend
What differentiates Cisco Secure Email from other similar products?
We found a solution to the problem we had with spam or the risk that our information and emails were running through viruses that can be filtered. Malware detection has been efficient and has managed to capture any damage that may affect our information in time. Thanks to Cisco we get a space where we can work safely, eliminate any malicious virus and keep our information protected from any damage. Not only our email, but each of our devices, by avoiding downloading contaminated files we also avoid contaminating the rest of our digital work spaces. It is undoubtedly an effective tool in every step we take to maintain our backup and security.
What is your favorite aspect of this product?
Cisco is a platform that provides us with security and protection at every step we take within our email. It backs up our inbox, protecting us from any spam mail that decides to enter our portal, it ensures that the emails we send are correct and are not sent as spam or with any kind of damage. Its flexibility of adaptation allows us to adjust it anywhere, the fact that it is based on the cloud expands its possibilities of use. The interface is adequate, the way of configuration and customization is simple and its functionality is very practical.
What do you dislike most about this product?
I would like to know a little more in detail about the viruses that appear in emails, why they come from and the damage they could cause, also the balance of the same and their origin. False positives are more recurrent than we would like, although it does not affect us much, it can be a little annoying. The cost can be a bit high, although it is justified through its functionality, however, similar platforms offer a better price for the same thing, we stay with Cisco because of the trust we have in it, but this point would be in its favor with more affordable prices. That's all, the platform works perfectly in the rest of its functions.
What recommendations would you give to someone considering this product?
Cisco has an impeccable function from start to finish, it provides protection and security in every aspect, it doesn't miss a detail and it quickly adjusts to emails, its function starts from the first moment you adapt it, it scans completely leaving all spaces free of any virus. It's great, it works in the background and has never been a nuisance, on the contrary, it works efficiently, it does its cleaning in silence and it runs with practicality at all times.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy

Amin H.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
You can control the flow of your emails
Likeliness to Recommend
What differentiates Cisco Secure Email from other similar products?
the technical and Support team
What is your favorite aspect of this product?
Ease of use and fantastic granular email inspection and analysis
What do you dislike most about this product?
sometimes too many false positive detections
What recommendations would you give to someone considering this product?
It would help if you considered several bolts and nuts to utilize this software
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Good product, but there is a room for improvement.
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy