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Cisco Systems

Cisco Secure Email

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Cisco Secure Email
8.3 /10

What is Cisco Secure Email?

Cisco Email Security offers high availability email protection against the constant, dynamic, rapidly changing threats affecting email today.

Company Details


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Awards & Recognition

Cisco Secure Email won the following awards in the Cloud Email Security category

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Cisco Secure Email Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Secure Email.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Secure Email?

0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Feature Ratings

Average 88

Malware Blocking

93

Email Account Protection

93

Administrator Dashboard and Reporting

91

End-User Warnings in Email Client Software

91

Data Loss Prevention

90

Anti-Spoofing Protection

89

User Flagging of Suspicious Emails

89

Threat intelligence Information

89

Artificial Intelligence / Machine Learning

88

Phishing Protection

88

Managed Services Offering

87

Vendor Capability Ratings

Average 86

Breadth of Features

91

Vendor Support

88

Business Value Created

87

Usability and Intuitiveness

87

Ease of IT Administration

86

Product Strategy and Rate of Improvement

86

Ease of Implementation

86

Ease of Data Integration

86

Quality of Features

85

Ease of Customization

81

Availability and Quality of Training

80

Cisco Secure Email Reviews

Sheyla G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Active security at all times

Likeliness to Recommend

10 /10

What differentiates Cisco Secure Email from other similar products?

We found a solution to the problem we had with spam or the risk that our information and emails were running through viruses that can be filtered. Malware detection has been efficient and has managed to capture any damage that may affect our information in time. Thanks to Cisco we get a space where we can work safely, eliminate any malicious virus and keep our information protected from any damage. Not only our email, but each of our devices, by avoiding downloading contaminated files we also avoid contaminating the rest of our digital work spaces. It is undoubtedly an effective tool in every step we take to maintain our backup and security.

What is your favorite aspect of this product?

Cisco is a platform that provides us with security and protection at every step we take within our email. It backs up our inbox, protecting us from any spam mail that decides to enter our portal, it ensures that the emails we send are correct and are not sent as spam or with any kind of damage. Its flexibility of adaptation allows us to adjust it anywhere, the fact that it is based on the cloud expands its possibilities of use. The interface is adequate, the way of configuration and customization is simple and its functionality is very practical.

What do you dislike most about this product?

I would like to know a little more in detail about the viruses that appear in emails, why they come from and the damage they could cause, also the balance of the same and their origin. False positives are more recurrent than we would like, although it does not affect us much, it can be a little annoying. The cost can be a bit high, although it is justified through its functionality, however, similar platforms offer a better price for the same thing, we stay with Cisco because of the trust we have in it, but this point would be in its favor with more affordable prices. That's all, the platform works perfectly in the rest of its functions.

What recommendations would you give to someone considering this product?

Cisco has an impeccable function from start to finish, it provides protection and security in every aspect, it doesn't miss a detail and it quickly adjusts to emails, its function starts from the first moment you adapt it, it scans completely leaving all spaces free of any virus. It's great, it works in the background and has never been a nuisance, on the contrary, it works efficiently, it does its cleaning in silence and it runs with practicality at all times.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Amin H.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

You can control the flow of your emails

Likeliness to Recommend

10 /10

What differentiates Cisco Secure Email from other similar products?

the technical and Support team

What is your favorite aspect of this product?

Ease of use and fantastic granular email inspection and analysis

What do you dislike most about this product?

sometimes too many false positive detections

What recommendations would you give to someone considering this product?

It would help if you considered several bolts and nuts to utilize this software

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Apr 2024

Good product, but there is a room for improvement.

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Cisco Secure Email Comparisons

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